<![CDATA[Subscription BUG]]>I have subscribed to Windy Premium but every time i click on 1-hour icon it's take me to subscribe page!

]]>https://community.windy.com/topic/11777/subscription-bugRSS for NodeSat, 06 Jun 2026 22:29:43 GMTFri, 10 Apr 2020 16:34:50 GMT60<![CDATA[Reply to Subscription BUG on Thu, 16 Apr 2020 05:10:45 GMT]]>@TheRadarGuy
So do I !

]]>https://community.windy.com/post/43694https://community.windy.com/post/43694Thu, 16 Apr 2020 05:10:45 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 18:24:37 GMT]]>@Korina I don't know if you changed anything, but I am finally able to see the hourly forecasts both on desktop and mobile.

]]>https://community.windy.com/post/43674https://community.windy.com/post/43674Wed, 15 Apr 2020 18:24:37 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 14:46:11 GMT]]>@seba994 Hello, I am sorry that you feel this way. We are working hard on fixing the current problems.

]]>https://community.windy.com/post/43646https://community.windy.com/post/43646Wed, 15 Apr 2020 14:46:11 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 14:13:03 GMT]]>@Korina I was in Windy when I made the purchase. I used Paypal and don't see any error. Still no redeem code as of now.

]]>https://community.windy.com/post/43640https://community.windy.com/post/43640Wed, 15 Apr 2020 14:13:03 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 14:00:28 GMT]]>with all due respect ... the launch of the premium version has been a failure, sad but true!👎

]]>https://community.windy.com/post/43637https://community.windy.com/post/43637Wed, 15 Apr 2020 14:00:28 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 13:17:38 GMT]]>@kondrich Hello, we are experiencing issues with PayPal payments and currently working on fixing it. I've reported your issue and will keep you update. Thank you!

]]>https://community.windy.com/post/43634https://community.windy.com/post/43634Wed, 15 Apr 2020 13:17:38 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 13:14:09 GMT]]>@With49 said in Subscription BUG:

I purchased the subscription on desktop through FastSpring and none of the emails I received contain a redeem code. When will I get the redeem code?

Hello, redeem code is only send when you are not logged in while make the purchase. Did you encounter any error during the transaction? I will pass this issue to our team and will get back to you as soon as possible. Thank you for your patience.

]]>https://community.windy.com/post/43629https://community.windy.com/post/43629Wed, 15 Apr 2020 13:14:09 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 12:59:33 GMT]]>I purchased the subscription on desktop through FastSpring and none of the emails I received contain a redeem code. When will I get the redeem code?

]]>https://community.windy.com/post/43628https://community.windy.com/post/43628Wed, 15 Apr 2020 12:59:33 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 12:52:26 GMT]]>I am also encountering this issue. I subscribed on desktop through FastSpring (PayPal). I already logged out, deleted the cookies logged in on my PC: I am not able to see 1h forecasts.
I also tried it on my Android device, but I am also asked to subscribe (again) even after logging out an in again.

]]>https://community.windy.com/post/43627https://community.windy.com/post/43627Wed, 15 Apr 2020 12:52:26 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 11:11:31 GMT]]>@misbelieves said in Subscription BUG:

@Korina I received two emails from FastSpring after my purchase and neither one contains a redeem code.

I see. Was there any error during payment? Please also try to log out and in and see if it helps. Anyway I am reporting your issue and will get back to you soon. Thank you!

]]>https://community.windy.com/post/43622https://community.windy.com/post/43622Wed, 15 Apr 2020 11:11:31 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 20:23:21 GMT]]>@TheRadarGuy Like I have said to some people, I'm sorry you guys are experiencing this, my Windy is not having any problems! I hope you can fix it!

]]>https://community.windy.com/post/43556https://community.windy.com/post/43556Tue, 14 Apr 2020 20:23:21 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 18:48:02 GMT]]>@Korina I purchased the subscription on desktop through FastSpring and none of the emails I received contain a redeem code.

]]>https://community.windy.com/post/43547https://community.windy.com/post/43547Tue, 14 Apr 2020 18:48:02 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 18:16:42 GMT]]>@Korina I received two emails from FastSpring after my purchase and neither one contains a redeem code.

]]>https://community.windy.com/post/43542https://community.windy.com/post/43542Tue, 14 Apr 2020 18:16:42 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 14:03:23 GMT]]>In Android too (Google Store)

]]>https://community.windy.com/post/43512https://community.windy.com/post/43512Tue, 14 Apr 2020 14:03:23 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 10:48:28 GMT]]>@Korina
Hi
actually it was on App Store

]]>https://community.windy.com/post/43494https://community.windy.com/post/43494Tue, 14 Apr 2020 10:48:28 GMT<![CDATA[Reply to Subscription BUG on Wed, 15 Apr 2020 13:12:16 GMT]]>@lmk2055 @TheRadarGuy Hello, please let me where did you purchase Windy Premium, was it on desktop, App Store or Google Store?

Thank you

]]>https://community.windy.com/post/43489https://community.windy.com/post/43489Wed, 15 Apr 2020 13:12:16 GMT<![CDATA[Reply to Subscription BUG on Tue, 14 Apr 2020 06:28:03 GMT]]>@lmk2055 You are not alone. Some other users including myself have encountered the same problem. I can't say when it will be fixed, hopefully soon.

]]>https://community.windy.com/post/43471https://community.windy.com/post/43471Tue, 14 Apr 2020 06:28:03 GMT