Subscription BUG
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I purchased the subscription on desktop through FastSpring and none of the emails I received contain a redeem code. When will I get the redeem code?
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@With49 said in Subscription BUG:
I purchased the subscription on desktop through FastSpring and none of the emails I received contain a redeem code. When will I get the redeem code?
Hello, redeem code is only send when you are not logged in while make the purchase. Did you encounter any error during the transaction? I will pass this issue to our team and will get back to you as soon as possible. Thank you for your patience.
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@kondrich Hello, we are experiencing issues with PayPal payments and currently working on fixing it. I've reported your issue and will keep you update. Thank you!
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with all due respect ... the launch of the premium version has been a failure, sad but true!👎
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@Korina I was in Windy when I made the purchase. I used Paypal and don't see any error. Still no redeem code as of now.
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@seba994 Hello, I am sorry that you feel this way. We are working hard on fixing the current problems.
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@Korina I don't know if you changed anything, but I am finally able to see the hourly forecasts both on desktop and mobile.
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@TheRadarGuy
So do I !
