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    Subscription BUG

    Bug Reports
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    • mmmmmichaelM
      mmmmmichael Weather Journalists
      last edited by

      This post is deleted!
      F 1 Reply Last reply Reply Quote 0
      • F
        foxtrotuniform @mmmmmichael | Premium
        last edited by

        @mmmmmichael said in Subscription BUG:

        Mine is working fine! Sorry that your's is not working!

        Helpful. That should make everyone paying for a subscription feel better about the money they've spent.

        KorinaK 1 Reply Last reply Reply Quote 1
        • mmmmmichaelM
          mmmmmichael Weather Journalists
          last edited by

          This post is deleted!
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          • KorinaK
            Korina @foxtrotuniform
            last edited by

            @foxtrotuniform Hi, do you also have a problem with activation of Premium?

            Korina

            K F 3 Replies Last reply Reply Quote 0
            • KorinaK
              Korina @Lentisco
              last edited by

              @Lentisco @ericgravel Thank you. I've reported this issue and I will get back to you soon with a solution.

              Korina

              1 Reply Last reply Reply Quote 0
              • K
                kama 5 @Korina
                last edited by

                @Korina

                My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK
                  Korina @kama 5
                  last edited by

                  @kama-5 said in Subscription BUG:

                  @Korina

                  My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

                  Dear user, thank you for report. Your issue was reported to our team, I will get back to you with solution soon.

                  Korina

                  1 Reply Last reply Reply Quote 0
                  • charles.copeC
                    charles.cope | Premium
                    last edited by

                    My subscription does not work either. Bought through IOS/Apple pay. Says thank you for subscribing under premium tab, so it looks like it recognizes my subscription. The 1 hr increments worked for about 5 minutes, then went back to 3 hr increments. Same issue for app and website.

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • F
                      foxtrotuniform @Korina | Premium
                      last edited by foxtrotuniform

                      @Korina

                      Hi, no, I have discovered a bug in the widget on iOS that requires location services to be enabled, otherwise the widget goes to an incorrect location when clicked to launch the Windy app. It’s 100% replicable in my testing. The previous version of Windy didn’t have this issue so it’s something recent.

                      Please see my post history for more info as this is the only topic I’ve posted about:

                      https://community.windy.com/post/43381

                      Thank you.

                      1 Reply Last reply Reply Quote 0
                      • KorinaK
                        Korina @charles.cope
                        last edited by

                        @charles-cope Hi, thank you for additional information! Your issue was reported to our team, you will hear from us soon.

                        Korina

                        1 Reply Last reply Reply Quote 0
                        • F
                          foxtrotuniform @Korina | Premium
                          last edited by

                          @Korina

                          Great. Now I am having issues with my subscription and the app keeps prompting for my login to Apple ID.

                          Version 24.00 seems to have been pushed out prematurely in an effort to make money. I don’t mind subscribing but expect fewer bugs in return.

                          KorinaK 1 Reply Last reply Reply Quote 0
                          • KorinaK
                            Korina @foxtrotuniform
                            last edited by Korina

                            @foxtrotuniform Hello, you should not see notification about Apple ID anymore.
                            We are having issues (you can see more here - https://community.windy.com/topic/11841/in-these-challenging-times-windy-com-will-stay-free-and-without-advertisement/27) with assigning payments from third party providers, unfortunately these obstacles can happen. Please let me know if the problem still persists.

                            Korina

                            1 Reply Last reply Reply Quote 0
                            • D
                              Dronny
                              last edited by Dronny

                              Same here, get subscription through android app, so payments goes in googleplay way i think

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                Dronny @Dronny
                                last edited by

                                @Dronny
                                Ok, it's goes to works now for unknown reasons

                                KorinaK 1 Reply Last reply Reply Quote 1
                                • KorinaK
                                  Korina @Dronny
                                  last edited by

                                  @Dronny Hi, that's great to hear, we have made some improvements.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
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