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    Subscription BUG

    Bug Reports
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    • F
      foxtrotuniform @mmmmmichael | Premium
      last edited by

      @mmmmmichael said in Subscription BUG:

      Mine is working fine! Sorry that your's is not working!

      Helpful. That should make everyone paying for a subscription feel better about the money they've spent.

      KorinaK 1 Reply Last reply Reply Quote 1
      • mmmmmichaelM
        mmmmmichael Weather Journalists
        last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • KorinaK
          Korina @foxtrotuniform
          last edited by

          @foxtrotuniform Hi, do you also have a problem with activation of Premium?

          Korina

          K F 3 Replies Last reply Reply Quote 0
          • KorinaK
            Korina @Lentisco
            last edited by

            @Lentisco @ericgravel Thank you. I've reported this issue and I will get back to you soon with a solution.

            Korina

            1 Reply Last reply Reply Quote 0
            • K
              kama 5 @Korina
              last edited by

              @Korina

              My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @kama 5
                last edited by

                @kama-5 said in Subscription BUG:

                @Korina

                My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

                Dear user, thank you for report. Your issue was reported to our team, I will get back to you with solution soon.

                Korina

                1 Reply Last reply Reply Quote 0
                • charles.copeC
                  charles.cope | Premium
                  last edited by

                  My subscription does not work either. Bought through IOS/Apple pay. Says thank you for subscribing under premium tab, so it looks like it recognizes my subscription. The 1 hr increments worked for about 5 minutes, then went back to 3 hr increments. Same issue for app and website.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • F
                    foxtrotuniform @Korina | Premium
                    last edited by foxtrotuniform

                    @Korina

                    Hi, no, I have discovered a bug in the widget on iOS that requires location services to be enabled, otherwise the widget goes to an incorrect location when clicked to launch the Windy app. It’s 100% replicable in my testing. The previous version of Windy didn’t have this issue so it’s something recent.

                    Please see my post history for more info as this is the only topic I’ve posted about:

                    https://community.windy.com/post/43381

                    Thank you.

                    1 Reply Last reply Reply Quote 0
                    • KorinaK
                      Korina @charles.cope
                      last edited by

                      @charles-cope Hi, thank you for additional information! Your issue was reported to our team, you will hear from us soon.

                      Korina

                      1 Reply Last reply Reply Quote 0
                      • F
                        foxtrotuniform @Korina | Premium
                        last edited by

                        @Korina

                        Great. Now I am having issues with my subscription and the app keeps prompting for my login to Apple ID.

                        Version 24.00 seems to have been pushed out prematurely in an effort to make money. I don’t mind subscribing but expect fewer bugs in return.

                        KorinaK 1 Reply Last reply Reply Quote 0
                        • KorinaK
                          Korina @foxtrotuniform
                          last edited by Korina

                          @foxtrotuniform Hello, you should not see notification about Apple ID anymore.
                          We are having issues (you can see more here - https://community.windy.com/topic/11841/in-these-challenging-times-windy-com-will-stay-free-and-without-advertisement/27) with assigning payments from third party providers, unfortunately these obstacles can happen. Please let me know if the problem still persists.

                          Korina

                          1 Reply Last reply Reply Quote 0
                          • D
                            Dronny
                            last edited by Dronny

                            Same here, get subscription through android app, so payments goes in googleplay way i think

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              Dronny @Dronny
                              last edited by

                              @Dronny
                              Ok, it's goes to works now for unknown reasons

                              KorinaK 1 Reply Last reply Reply Quote 1
                              • KorinaK
                                Korina @Dronny
                                last edited by

                                @Dronny Hi, that's great to hear, we have made some improvements.

                                Korina

                                1 Reply Last reply Reply Quote 0
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