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    Subscription BUG

    Bug Reports
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    • mmmmmichaelM
      mmmmmichael Weather Journalists
      last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @foxtrotuniform
        last edited by

        @foxtrotuniform Hi, do you also have a problem with activation of Premium?

        Korina

        K F 3 Replies Last reply Reply Quote 0
        • KorinaK
          Korina @Lentisco
          last edited by

          @Lentisco @ericgravel Thank you. I've reported this issue and I will get back to you soon with a solution.

          Korina

          1 Reply Last reply Reply Quote 0
          • K
            kama 5 @Korina
            last edited by

            @Korina

            My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @kama 5
              last edited by

              @kama-5 said in Subscription BUG:

              @Korina

              My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

              Dear user, thank you for report. Your issue was reported to our team, I will get back to you with solution soon.

              Korina

              1 Reply Last reply Reply Quote 0
              • charles.copeC
                charles.cope | Premium
                last edited by

                My subscription does not work either. Bought through IOS/Apple pay. Says thank you for subscribing under premium tab, so it looks like it recognizes my subscription. The 1 hr increments worked for about 5 minutes, then went back to 3 hr increments. Same issue for app and website.

                KorinaK 1 Reply Last reply Reply Quote 0
                • F
                  foxtrotuniform @Korina | Premium
                  last edited by foxtrotuniform

                  @Korina

                  Hi, no, I have discovered a bug in the widget on iOS that requires location services to be enabled, otherwise the widget goes to an incorrect location when clicked to launch the Windy app. It’s 100% replicable in my testing. The previous version of Windy didn’t have this issue so it’s something recent.

                  Please see my post history for more info as this is the only topic I’ve posted about:

                  https://community.windy.com/post/43381

                  Thank you.

                  1 Reply Last reply Reply Quote 0
                  • KorinaK
                    Korina @charles.cope
                    last edited by

                    @charles-cope Hi, thank you for additional information! Your issue was reported to our team, you will hear from us soon.

                    Korina

                    1 Reply Last reply Reply Quote 0
                    • F
                      foxtrotuniform @Korina | Premium
                      last edited by

                      @Korina

                      Great. Now I am having issues with my subscription and the app keeps prompting for my login to Apple ID.

                      Version 24.00 seems to have been pushed out prematurely in an effort to make money. I don’t mind subscribing but expect fewer bugs in return.

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK
                        Korina @foxtrotuniform
                        last edited by Korina

                        @foxtrotuniform Hello, you should not see notification about Apple ID anymore.
                        We are having issues (you can see more here - https://community.windy.com/topic/11841/in-these-challenging-times-windy-com-will-stay-free-and-without-advertisement/27) with assigning payments from third party providers, unfortunately these obstacles can happen. Please let me know if the problem still persists.

                        Korina

                        1 Reply Last reply Reply Quote 0
                        • D
                          Dronny
                          last edited by Dronny

                          Same here, get subscription through android app, so payments goes in googleplay way i think

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            Dronny @Dronny
                            last edited by

                            @Dronny
                            Ok, it's goes to works now for unknown reasons

                            KorinaK 1 Reply Last reply Reply Quote 1
                            • KorinaK
                              Korina @Dronny
                              last edited by

                              @Dronny Hi, that's great to hear, we have made some improvements.

                              Korina

                              1 Reply Last reply Reply Quote 0
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