Subscription BUG

kama 5

My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

Korina

@Korina

My subscription does not work either, bought on ios, asks me to log in again and again, but no 1 hour service

Dear user, thank you for report. Your issue was reported to our team, I will get back to you with solution soon.

charles.cope

My subscription does not work either. Bought through IOS/Apple pay. Says thank you for subscribing under premium tab, so it looks like it recognizes my subscription. The 1 hr increments worked for about 5 minutes, then went back to 3 hr increments. Same issue for app and website.

foxtrotuniform

@Korina

Hi, no, I have discovered a bug in the widget on iOS that requires location services to be enabled, otherwise the widget goes to an incorrect location when clicked to launch the Windy app. It’s 100% replicable in my testing. The previous version of Windy didn’t have this issue so it’s something recent.

Please see my post history for more info as this is the only topic I’ve posted about:

https://community.windy.com/post/43381

Thank you.

Korina

@charles-cope Hi, thank you for additional information! Your issue was reported to our team, you will hear from us soon.

foxtrotuniform

@Korina

Great. Now I am having issues with my subscription and the app keeps prompting for my login to Apple ID.

Version 24.00 seems to have been pushed out prematurely in an effort to make money. I don’t mind subscribing but expect fewer bugs in return.

Korina

@foxtrotuniform Hello, you should not see notification about Apple ID anymore.
We are having issues (you can see more here - https://community.windy.com/topic/11841/in-these-challenging-times-windy-com-will-stay-free-and-without-advertisement/27) with assigning payments from third party providers, unfortunately these obstacles can happen. Please let me know if the problem still persists.

Dronny

Same here, get subscription through android app, so payments goes in googleplay way i think

Dronny

@Dronny
Ok, it's goes to works now for unknown reasons

Korina

@Dronny Hi, that's great to hear, we have made some improvements.