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    My start-up location not working

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    • GregoryM
      GregoryM last edited by

      I started using Windy on my laptop last year when i was living in Spain.
      I no longer live in Spain, but every time i open Windy it takes me to my old location in Spain.
      I have tried using GPS, IP address and i have set my current location as a favorite to set my start-up location, but it still takes me to a country i have not been to for nearly a year!!!
      Can anyone please help as its doing my head in!

      1 Reply Last reply Reply Quote 2
      • F
        foxtrotuniform | Premium last edited by

        I’m having a similar issue. When I click on the Windy widget in iOS I’m taken to 0.00/0.00 near Africa rather than my one and only location in favorites. Opening the app via icon works as intended but not via widget.

        I’ve tried logging out and back in. I also subscribed thinking that would fix it. I don’t mind paying for features but not when they’re broken.

        Hopefully this can be investigated.

        Thanks in advance.

        1 Reply Last reply Reply Quote 1
        • tbrewer542
          tbrewer542 last edited by

          Try resetting your account or try if you downloaded it try undownloading it an download it again

          Trinity Brewer💋

          1 Reply Last reply Reply Quote 0
          • F
            foxtrotuniform | Premium last edited by

            Thanks for the suggestion. I just tried deleting the app, reinstalling and logging back in. Exact same result. Clicking on the widget opens the app, starts at my favorite location and immediately pans the map to 0.00, 0.00. Opening the app via icon works as expected.

            At a minimum this shows I can replicate my own bug. Now it’s just a matter of figuring out why this is happening.

            Any other suggestions I’m all ears. Thank you.

            1 Reply Last reply Reply Quote 1
            • F
              foxtrotuniform | Premium last edited by

              Also as a data point I tried logging out, uninstalling the app, reinstalling and setting up the same favorite location without logging in. The same event happens and it pans to 0/0. So, I don’t believe it’s an issue with my account or saved data.

              I have location turned off and only allow it to use my favorite as a location. Since it’s going to 0/0 I wonder if it’s expecting a GPS signal and not getting one. The startup location is set to my favorite, not GPS.

              Hope that helps some.

              1 Reply Last reply Reply Quote 0
              • F
                foxtrotuniform | Premium last edited by

                GPS seems to be the issue. With location enabled in iOS Settings (which I never had to enable before) it opened to the correct location. Disabling location in Settings resulted in the erroneous pan to 0/0.

                It looks like the latest update to the app expects location services to be enabled. But, I don’t want my weather app following me around so I have it disabled.

                If anyone else wants to try replicating the above I can write step-by-step instructions.

                The TLDR method is to disable location in iOS Settings for the Windy app, then click on the widget. It should open and pan to 0.00, 0.00 rather than your preferred startup favorite. This assumes your startup location is a favorite and not IP or GPS.

                1 Reply Last reply Reply Quote 1
                • F
                  foxtrotuniform | Premium last edited by

                  Any input? I shouldn't have to have location services enabled for this widget to function. That's a privacy conflict at a minimum.

                  1 Reply Last reply Reply Quote 1
                  • F
                    foxtrotuniform | Premium last edited by

                    Anyone?

                    Certainly I can’t be the only one with this bug. I can replicate it with ease.

                    Or, am I not posting in the correct location?

                    Korina 1 Reply Last reply Reply Quote 1
                    • Korina
                      Korina Administrator @foxtrotuniform last edited by

                      @foxtrotuniform Hello, thank you for reporting this bug. I was also able to replicate it and I have passed it to our development team, we will fix it.

                      Korina

                      F 1 Reply Last reply Reply Quote 2
                      • F
                        foxtrotuniform @Korina | Premium last edited by

                        @Korina Outstanding. Thank you!

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @foxtrotuniform last edited by

                          @foxtrotuniform Hi, this will be fixed in the next update :)

                          Korina

                          F 1 Reply Last reply Reply Quote 0
                          • F
                            foxtrotuniform @Korina | Premium last edited by

                            @Korina Thank you! Both the startup location via widget and subscription bug appear to have been fixed. Very much appreciated.

                            1 Reply Last reply Reply Quote 1
                            • S
                              Smokey94 last edited by

                              I just got the app 5 days ago and I am having the same startup issue starting at 0.0/0.0.
                              I tried to uninstall and I disabled and enabled all permissions. But still starting at 0.0/0.0

                              S 1 Reply Last reply Reply Quote 1
                              • S
                                Smokey94 @Smokey94 last edited by

                                @smokey94 I pulled up the wind archive and that managed to fix my.location issue. It's weird it wouldn't work with the normal map

                                idefix37 1 Reply Last reply Reply Quote 0
                                • idefix37
                                  idefix37 Sailor Moderator @Smokey94 last edited by

                                  @smokey94
                                  Where do you pull up wind archive on Windy. Please show a screenshot.

                                  1 Reply Last reply Reply Quote 2
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