<![CDATA[Subscriptions]]>Hi All , and yes I am happy to pay for the subscriptions , I have now done just that , however my account is still not reflecting the subscriptions I have added ,

help please thanks
Matthew

]]>https://community.windy.com/topic/11795/subscriptionsRSS for NodeThu, 11 Jun 2026 20:05:16 GMTSun, 12 Apr 2020 18:14:31 GMT60<![CDATA[Reply to Subscriptions on Wed, 09 Dec 2020 16:34:27 GMT]]>@kai-0 Hello, what email address did you use for the purchase, please?

]]>https://community.windy.com/post/65268https://community.windy.com/post/65268Wed, 09 Dec 2020 16:34:27 GMT<![CDATA[Reply to Subscriptions on Wed, 09 Dec 2020 16:17:11 GMT]]>Same issue, subscribed on the site as per banner advert and funds off my account, but nothing received via e mail or otherwise. Always used the free option in the past

]]>https://community.windy.com/post/65266https://community.windy.com/post/65266Wed, 09 Dec 2020 16:17:11 GMT<![CDATA[Reply to Subscriptions on Tue, 08 Dec 2020 10:54:46 GMT]]>@rince373, I have corrected your email address. I see that you have a Premium batch by your username :)

]]>https://community.windy.com/post/65116https://community.windy.com/post/65116Tue, 08 Dec 2020 10:54:46 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 16:37:43 GMT]]>@petra-pik Thank you! Yes please correct that.

]]>https://community.windy.com/post/65052https://community.windy.com/post/65052Mon, 07 Dec 2020 16:37:43 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 15:38:17 GMT]]>@rince373, I was able to find your subscription. You have it linked to an email that probably has a typo in it, you spelled your name as Yannock in it.
If it is fine with you, I can correct the issue.

I have messaged you the order reference number you can use to restore your purchase.

]]>https://community.windy.com/post/65048https://community.windy.com/post/65048Mon, 07 Dec 2020 15:38:17 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 14:30:47 GMT]]>@petra-pik I am sorry, but I tried to state everything exactly how it happened above in my post!

  1. Bought via PayPal in the Browser on desktop
  2. Got one Email from PayPal saying my payment was authorized
  3. Got NOTHING else
  4. Logged in, in the browser it says I am not a premium member
]]>https://community.windy.com/post/65032https://community.windy.com/post/65032Mon, 07 Dec 2020 14:30:47 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 13:00:24 GMT]]>@rince373, in case the purchase was made via App Store/Google Play, you will not receive any reference number but you go to the app and tap on restore purchase as the manual mentions.

In case you are subscribed via desktop, the reference number was sent to you from FastSpring.

]]>https://community.windy.com/post/65025https://community.windy.com/post/65025Mon, 07 Dec 2020 13:00:24 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 11:32:43 GMT]]>@petra-pik As I mentioned I got a confirmation message from PayPal, but no code to restore.

]]>https://community.windy.com/post/65013https://community.windy.com/post/65013Mon, 07 Dec 2020 11:32:43 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 10:27:09 GMT]]>Hello @rince373, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.

]]>https://community.windy.com/post/65001https://community.windy.com/post/65001Mon, 07 Dec 2020 10:27:09 GMT<![CDATA[Reply to Subscriptions on Mon, 07 Dec 2020 04:55:49 GMT]]>@Korina can you help?

]]>https://community.windy.com/post/64976https://community.windy.com/post/64976Mon, 07 Dec 2020 04:55:49 GMT<![CDATA[Reply to Subscriptions on Sun, 06 Dec 2020 14:51:34 GMT]]>Hey, I payed via paypal while logged in, in the browser. Got a confirmation message from paypal but nothing else. If I log out and in again, no premium, and also no email with a code to restore? What do I do?

]]>https://community.windy.com/post/64950https://community.windy.com/post/64950Sun, 06 Dec 2020 14:51:34 GMT<![CDATA[Reply to Subscriptions on Tue, 03 Nov 2020 08:45:06 GMT]]>@mwskuzzy There were never options such as conditions for fishing and so, you are referring to a different app.

]]>https://community.windy.com/post/60775https://community.windy.com/post/60775Tue, 03 Nov 2020 08:45:06 GMT<![CDATA[Reply to Subscriptions on Tue, 03 Nov 2020 07:32:43 GMT]]>@mwskuzzy
There was never a fish to show that the conditions were good for the fishing, or surfing, kayaking....
You surely refer to another app !

]]>https://community.windy.com/post/60765https://community.windy.com/post/60765Tue, 03 Nov 2020 07:32:43 GMT<![CDATA[Reply to Subscriptions on Tue, 03 Nov 2020 06:27:41 GMT]]>@Korina Thanks Korina, that helped. But now I have another problem. I cannot find the option to display the fish status. In the free version, there was an option to show favorable conditions for fishing, the display was little fish which was displayed along the bottom. There were other options as well like surfing, kayaking etc. How do I get these options back?

]]>https://community.windy.com/post/60762https://community.windy.com/post/60762Tue, 03 Nov 2020 06:27:41 GMT<![CDATA[Reply to Subscriptions on Mon, 02 Nov 2020 11:01:25 GMT]]>@mwskuzzy Hello, are you logged with the same account on your mobile device? If yes and you still have problem, please reinstall Windy and login again.

]]>https://community.windy.com/post/60707https://community.windy.com/post/60707Mon, 02 Nov 2020 11:01:25 GMT<![CDATA[Reply to Subscriptions on Sun, 01 Nov 2020 19:20:42 GMT]]>@Korina Hi Korina, my desktop account is already activated and working fine. If I click on the hourly option as described then it simply turns off the hourly option. I have no issues on desktop, my only problem is the mobile version does not recognize my premium subscription and wants me to sign up again.

4aadf728-837b-4ea3-95d0-27453605a631-image.png

]]>https://community.windy.com/post/60663https://community.windy.com/post/60663Sun, 01 Nov 2020 19:20:42 GMT<![CDATA[Reply to Subscriptions on Fri, 30 Oct 2020 08:36:09 GMT]]>@mwskuzzy Hello, thank you for supporting Windy.com! You will need to restore your Premium on desktop, please follow steps in this article.

Let me know if you need further assistance.

]]>https://community.windy.com/post/60468https://community.windy.com/post/60468Fri, 30 Oct 2020 08:36:09 GMT<![CDATA[Reply to Subscriptions on Thu, 29 Oct 2020 22:02:11 GMT]]>@Korina Hi Korina. Please can you assist. I purchased a subscription via the website (desktop) but when I log into the mobile app it does not recognize my account has the pro version. How can I get full access on the mobile app?

]]>https://community.windy.com/post/60436https://community.windy.com/post/60436Thu, 29 Oct 2020 22:02:11 GMT<![CDATA[Reply to Subscriptions on Fri, 25 Sep 2020 06:45:33 GMT]]>@tanman-2 Hello, please follow steps in this article to restore your purchase and link it to your account - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

Let me know, if you have any problems.

]]>https://community.windy.com/post/57506https://community.windy.com/post/57506Fri, 25 Sep 2020 06:45:33 GMT<![CDATA[Reply to Subscriptions on Fri, 25 Sep 2020 02:35:55 GMT]]>@10032050 Hi, I am currently experiencing the same issue, I just purchased my 1-year subscription via App Store and my subscription is not reflecting in my account. Any help? What should I do? Thanks in advance! @Korina

]]>https://community.windy.com/post/57496https://community.windy.com/post/57496Fri, 25 Sep 2020 02:35:55 GMT<![CDATA[Reply to Subscriptions on Thu, 23 Jul 2020 08:08:36 GMT]]>Hi @zwoiri, I'm sorry to hear this. If you ever decide to support us again, here is a manual on how to access Premium features or you can contact us here if you need any help.

]]>https://community.windy.com/post/52060https://community.windy.com/post/52060Thu, 23 Jul 2020 08:08:36 GMT<![CDATA[Reply to Subscriptions on Wed, 22 Jul 2020 17:36:05 GMT]]>@10032050 I cancelled my Google play store in-app subscription. I can't seem to get the premium features for it neither in the Android app nor windy.com on web.

]]>https://community.windy.com/post/52000https://community.windy.com/post/52000Wed, 22 Jul 2020 17:36:05 GMT<![CDATA[Reply to Subscriptions on Sun, 19 Apr 2020 22:42:56 GMT]]>@10032050 Happy to hear it!

]]>https://community.windy.com/post/44059https://community.windy.com/post/44059Sun, 19 Apr 2020 22:42:56 GMT<![CDATA[Reply to Subscriptions on Sat, 18 Apr 2020 22:08:02 GMT]]>@Korina perfect working

]]>https://community.windy.com/post/43972https://community.windy.com/post/43972Sat, 18 Apr 2020 22:08:02 GMT