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    • B
      bicosebi last edited by

      Hi,

      I paid subscription and i don't get 1h forecast.

      Thx!

      Korina 1 Reply Last reply Reply Quote 1
      • Korina
        Korina Administrator @bicosebi last edited by

        @bicosebi Hi, could you share with us more information please. Where did you made the purchase, was it on desktop, iOS or Android? Thank you!

        Korina

        1 Reply Last reply Reply Quote 0
        • V
          vmestre | Premium last edited by

          Hi Korina,
          The same issue here using the desktop version logged in with this account and payment done with paypal.
          Best Regards
          Vitor

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @vmestre last edited by

            @vmestre Hi, I will reach out via email.

            Korina

            1 Reply Last reply Reply Quote 0
            • K
              kama 5 last edited by kama 5

              Also same issue on ios

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @kama 5 last edited by

                @kama-5 Already sent you an email.

                Korina

                1 Reply Last reply Reply Quote 0
                • S
                  Sadac2 | Premium last edited by

                  Hi There,
                  I hv paid 34.99 for premium version and can’t use 1 hr forecast.
                  In my credit card it shows Apple/Bill.
                  Please help.
                  Sads

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @Sadac2 last edited by

                    @Sadac2 Hello, please follow the steps in this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

                    Korina

                    Gkikas LGPZ 1 Reply Last reply Reply Quote 0
                    • Gkikas LGPZ
                      Gkikas LGPZ Moderator @Korina last edited by

                      @Korina
                      @Sadac2
                      34.99 ???

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @Gkikas LGPZ last edited by

                        @Gkikas-LGPZ @Sadac2 It could be in a different currency.

                        Korina

                        1 Reply Last reply Reply Quote 1
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