paid

[bicosebi]

Hi,

I paid subscription and i don't get 1h forecast.

Thx!

[Korina]

@bicosebi Hi, could you share with us more information please. Where did you made the purchase, was it on desktop, iOS or Android? Thank you!

[vmestre]

Hi Korina,
The same issue here using the desktop version logged in with this account and payment done with paypal.
Best Regards
Vitor

[Korina]

@vmestre Hi, I will reach out via email.

[kama 5]

Also same issue on ios

[Korina]

@kama-5 Already sent you an email.

[Sadac2]

Hi There,
I hv paid 34.99 for premium version and can’t use 1 hr forecast.
In my credit card it shows Apple/Bill.
Please help.
Sads

[Korina]

@Sadac2 Hello, please follow the steps in this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

[Gkikas LGPZ]

@Korina
@Sadac2
34.99 ???

[Korina]

@Gkikas-LGPZ @Sadac2 It could be in a different currency.