What to do if you can't access your Windy Premium features
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@jiruipeng said in What to do if you can't access your Windy Premium features:
I can't access The Windy Premium features
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I can't access The Windy Premium features.My email is 13555878629@139.com
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@jiruipeng Hello, how did you please purchase Premium subscription? There is a different method how to restore it based on the original platform. Please have a look at https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
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@korina Thanks Korina, it took a bit of time until that worked in the app as well. Now everything is fine.
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@staubi Happy to hear it!
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Hi,
I bought Windy premium, but it looks like it's still not active.
username: abkhazia
email: smirnovie@yandex.ruIvan
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Hi there,
I have paid for the Premium features but I can't restore it as I didn't get that email due to misspelt email address.
Can you please help me to sort this out?
Many thanks
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@belegba Hello, where did you please subscribe Premium, was it via desktop (FastSpring)? What was the name you entered?
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@abkhazia Hello, where did you purchase Premium please, was it on desktop or mobile app? Please check this manual - What to do if you can't access your Windy Premium features
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I pay for the premium on paypal, but seems like it didn't work.
I want to konw if my money will send back or i will get my premium soon?
