What to do if you can't access your Windy Premium features
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Hi,
It looks like I accidentally paid for the app twice, which I can live with, and not sure how I get refund. That’s less of my concern. I can’t get the warning/error things to go away. Very annoying/ distracting.
- Charles
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Hi, I bought the premium 49€ year package on the app store. On my iphone the app says that I am a pro user.
I haven't been able to log in to the pro features when I am using the desktop browser site on chrome or brave and I haven't found the order reference number in the mail from apple confirming my purchase.
Please help -
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@idefix37 Thanks
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Seems it had run out on 11July, never got premium at all so will not be subscribing again.
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프리미엄 다른 사람에게 선물 할수 있는 방법이 없나요?
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Hi, Love the product. However I have an issue with accessing the premium features on the desktop after I have created my account in Google from my Android phone. On my phone I see I am a "PRO user" and have access to the features. However I see "Go Premium" on the desktop. This seems to be a slightly different issue than what is described here?
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@Nick-Sheen
Windy.app with a blue logo has no connection with windy.com with a red logo. They are 2 different companies. So if you are Pro user on windy.app, this does not makes you Premium user on windy.com. -
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All ready a subscriber till February 25, please refund thanks
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@Toenail HI, since you made a purchase in February 2024, we are not able to refund your payment.