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    What to do if you can't access your Windy Premium features

    Windy Premium
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    • R
      Rajko Adventure | Premium
      last edited by

      Hello I am having issues to connect to premium
      Rajko Zupan

      Rajko Zupan

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS
        Suty Administrator @Rajko Adventure
        last edited by

        @Rajko-Adventure Hi, I see the Premium badge next to your username, so it looks like Premium, do you still need any help?

        1 Reply Last reply Reply Quote 0
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        • itotikiI
          itotiki | Premium
          last edited by

          Test member ok

          1 Reply Last reply Reply Quote 0
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          • L
            Lorenzo Allesch @Korina
            last edited by

            @Korina non riesco ad utilizzare i servizi premium (mi sono registrato ed ho pagato l' abbonamento)...non riesco a cliccare su "ripristina acquisti" riesci ad aiutarmi?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @Lorenzo Allesch
              last edited by

              @Lorenzo-Allesch Hi, did you contact us via email address or only here?

              1 Reply Last reply Reply Quote 0
              • L
                Lorenzo Allesch
                last edited by

                ta chat....come vi dicevo non riesco a cliccare sul pulsante "ripristina acquisti"Chiedo scusa, non avevo visto che mi avevate risposto su ques

                1 Reply Last reply Reply Quote 0
                • R
                  Raizah | Premium
                  last edited by

                  Hi, Admin.
                  I purchase the windy premium for 1 year just today but I didn't log in my account first, is there's any way you could help me with it?

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @Raizah
                    last edited by

                    @Raizah HI, I see your account here is the Premium one. Do you still need any help?

                    1 Reply Last reply Reply Quote 0
                    • P
                      Pauline Josende | Premium
                      last edited by

                      Olá
                      Já paguei e não consigo acesso premium
                      Já foi até descontado do meu cartão
                      Meu email: pjosende@gmail.com

                      idefix37I SutyS 2 Replies Last reply Reply Quote 0
                      • idefix37I
                        idefix37 Sailor Moderator @Pauline Josende
                        last edited by

                        @Pauline-Josende

                        Which platform did you use for payment?

                        1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Pauline Josende
                          last edited by

                          @Pauline-Josende We see that you have Premium assigned to your account. Do you still need any help? Please let us know.

                          1 Reply Last reply Reply Quote 0
                          • Erich RekendorferE
                            Erich Rekendorfer | Premium
                            last edited by

                            hy, i paid premium, cannot see it

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Erich Rekendorfer
                              last edited by

                              @Erich-Rekendorfer I cannot find any purchases under your email address. Can you please share the invoice at support@windy.com?

                              1 Reply Last reply Reply Quote 0
                              • sani yüzücüS
                                sani yüzücü | Premium
                                last edited by

                                I want to recover my subscription

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @sani yüzücü
                                  last edited by

                                  @sani-yüzücü Hi, I see your Premium is active in your account. Do you still need any help?

                                  1 Reply Last reply Reply Quote 0
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