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    What to do if you can't access your Windy Premium features

    Windy Premium
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    • SutyS
      Suty Administrator @Rajko Adventure
      last edited by

      @Rajko-Adventure Hi, I see the Premium badge next to your username, so it looks like Premium, do you still need any help?

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      • itotikiI
        itotiki | Premium
        last edited by

        Test member ok

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        • L
          Lorenzo Allesch @Korina
          last edited by

          @Korina non riesco ad utilizzare i servizi premium (mi sono registrato ed ho pagato l' abbonamento)...non riesco a cliccare su "ripristina acquisti" riesci ad aiutarmi?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Lorenzo Allesch
            last edited by

            @Lorenzo-Allesch Hi, did you contact us via email address or only here?

            1 Reply Last reply Reply Quote 0
            • L
              Lorenzo Allesch
              last edited by

              ta chat....come vi dicevo non riesco a cliccare sul pulsante "ripristina acquisti"Chiedo scusa, non avevo visto che mi avevate risposto su ques

              1 Reply Last reply Reply Quote 0
              • R
                Raizah | Premium
                last edited by

                Hi, Admin.
                I purchase the windy premium for 1 year just today but I didn't log in my account first, is there's any way you could help me with it?

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @Raizah
                  last edited by

                  @Raizah HI, I see your account here is the Premium one. Do you still need any help?

                  1 Reply Last reply Reply Quote 0
                  • P
                    Pauline Josende | Premium
                    last edited by

                    Olá
                    Já paguei e não consigo acesso premium
                    Já foi até descontado do meu cartão
                    Meu email: pjosende@gmail.com

                    idefix37I SutyS 2 Replies Last reply Reply Quote 0
                    • idefix37I
                      idefix37 Sailor Moderator @Pauline Josende
                      last edited by

                      @Pauline-Josende

                      Which platform did you use for payment?

                      1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @Pauline Josende
                        last edited by

                        @Pauline-Josende We see that you have Premium assigned to your account. Do you still need any help? Please let us know.

                        1 Reply Last reply Reply Quote 0
                        • Erich RekendorferE
                          Erich Rekendorfer | Premium
                          last edited by

                          hy, i paid premium, cannot see it

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @Erich Rekendorfer
                            last edited by

                            @Erich-Rekendorfer I cannot find any purchases under your email address. Can you please share the invoice at support@windy.com?

                            1 Reply Last reply Reply Quote 0
                            • sani yüzücüS
                              sani yüzücü | Premium
                              last edited by

                              I want to recover my subscription

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @sani yüzücü
                                last edited by

                                @sani-yüzücü Hi, I see your Premium is active in your account. Do you still need any help?

                                1 Reply Last reply Reply Quote 0
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