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    What to do if you can't access your Windy Premium features

    Windy Premium
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    • itotikiI
      itotiki | Premium
      last edited by

      Test member ok

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      • L
        Lorenzo Allesch @Korina
        last edited by

        @Korina non riesco ad utilizzare i servizi premium (mi sono registrato ed ho pagato l' abbonamento)...non riesco a cliccare su "ripristina acquisti" riesci ad aiutarmi?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @Lorenzo Allesch
          last edited by

          @Lorenzo-Allesch Hi, did you contact us via email address or only here?

          1 Reply Last reply Reply Quote 0
          • L
            Lorenzo Allesch
            last edited by

            ta chat....come vi dicevo non riesco a cliccare sul pulsante "ripristina acquisti"Chiedo scusa, non avevo visto che mi avevate risposto su ques

            1 Reply Last reply Reply Quote 0
            • R
              Raizah | Premium
              last edited by

              Hi, Admin.
              I purchase the windy premium for 1 year just today but I didn't log in my account first, is there's any way you could help me with it?

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @Raizah
                last edited by

                @Raizah HI, I see your account here is the Premium one. Do you still need any help?

                1 Reply Last reply Reply Quote 0
                • P
                  Pauline Josende | Premium
                  last edited by

                  Olá
                  Já paguei e não consigo acesso premium
                  Já foi até descontado do meu cartão
                  Meu email: pjosende@gmail.com

                  idefix37I SutyS 2 Replies Last reply Reply Quote 0
                  • idefix37I
                    idefix37 Sailor Moderator @Pauline Josende
                    last edited by

                    @Pauline-Josende

                    Which platform did you use for payment?

                    1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @Pauline Josende
                      last edited by

                      @Pauline-Josende We see that you have Premium assigned to your account. Do you still need any help? Please let us know.

                      1 Reply Last reply Reply Quote 0
                      • Erich RekendorferE
                        Erich Rekendorfer | Premium
                        last edited by

                        hy, i paid premium, cannot see it

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Erich Rekendorfer
                          last edited by

                          @Erich-Rekendorfer I cannot find any purchases under your email address. Can you please share the invoice at support@windy.com?

                          1 Reply Last reply Reply Quote 0
                          • sani yüzücüS
                            sani yüzücü | Premium
                            last edited by

                            I want to recover my subscription

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @sani yüzücü
                              last edited by

                              @sani-yüzücü Hi, I see your Premium is active in your account. Do you still need any help?

                              1 Reply Last reply Reply Quote 0
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