What to do if you can't access your Windy Premium features

[MrshinNZ]

I paid for premium via paddle and the money has come out of my credit card but i did not receive a confirmation email and my windy account is still non premium.

I have tried to message paddle and they have not come back to me.

Help. What happens now ?

[Suty]

@Dominique-Pineye Hello, your payment via Google Play was successful, so please try to follow steps in the article at the top of this thread.

[Suty]

@MrshinNZ Hello, this one is strange and it is possible that you inserted your email with a typo. But we will do our best to help you. Please share as much info as possible to support@windy.com.

[whwh2]

I purchase windy premium with the wrong e-Mail address and now I have 2 subscriptions. One that auto renews with billy@bonitajetski.com and a brand new one with whwh2@netscape.net. I would like to move the new one to the other account that I just paid for on whwh2@netscape.net.
Thanks Bill Hanson

[Andres Bedolla]

Can I buy windy Premiun in mexico

[sergio1962]

Tks ya tenía una suscripción vigente , que vence en octubre y ya la renové , solo fue un error muchas gracias

[Memo Maky]

Hello windy I'm trying to access to the premium account but it doesn't work I'm still trying before long time

[Memo Maky]

All the steps is done
Waiting to be in the windy premium
Please

[Дмитрий Стаценко 2]

Здравствуйте. Хочу купить подписку, но я в России и у меня не получается оплатить через форму оплаты

[Suty]

@Memo-Maky Hello, please contact us at support@windy.com with all the payment details if your Premium is still not available in your account.

[Suty]

@Дмитрий-Стаценко-2 Unfortunately, all purchase platforms block access from your country, so I can only recommend using VPN to access the purchase process.

[Kelfin Hasibuan]

Saya sudah melakukan pembayaran kenapa terjadi eror