What to do if you can't access your Windy Premium features

[Pauline Josende]

Olá
Já paguei e não consigo acesso premium
Já foi até descontado do meu cartão
Meu email: pjosende@gmail.com

[idefix37]

@Pauline-Josende

Which platform did you use for payment?

[Suty]

@Pauline-Josende We see that you have Premium assigned to your account. Do you still need any help? Please let us know.

[Erich Rekendorfer]

hy, i paid premium, cannot see it

[Suty]

@Erich-Rekendorfer I cannot find any purchases under your email address. Can you please share the invoice at support@windy.com?

[sani yüzücü]

I want to recover my subscription

[Suty]

@sani-yüzücü Hi, I see your Premium is active in your account. Do you still need any help?