What to do if you can't access your Windy Premium features

Pauline Josende

Olá
Já paguei e não consigo acesso premium
Já foi até descontado do meu cartão
Meu email: pjosende@gmail.com

idefix37

Which platform did you use for payment?

Suty

@Pauline-Josende We see that you have Premium assigned to your account. Do you still need any help? Please let us know.

Erich Rekendorfer

hy, i paid premium, cannot see it

Suty

@Erich-Rekendorfer I cannot find any purchases under your email address. Can you please share the invoice at support@windy.com?

sani yüzücü

I want to recover my subscription

Suty

@sani-yüzücü Hi, I see your Premium is active in your account. Do you still need any help?

hgs 0

Guten Tag

Aus Versehen habe ich eine neue Premiumbestellung ausgelöst.
Bitte lösen Sie die entsprechende Rückerstattung aus gemäss Rechnung vom 23.06.2025.

Besten Dank und freundliche Grüsse
Hugo Gschwend