<![CDATA[windy premium]]>I paid for Windy premium on my phone last night. Thank you! Great update... How do I get the premium on my computer now? Same user just a different screen.

Thanks for the response.

Sam

]]>https://community.windy.com/topic/11859/windy-premiumRSS for NodeTue, 12 May 2026 18:03:49 GMTSun, 19 Apr 2020 00:28:04 GMT60<![CDATA[Reply to windy premium on Mon, 18 May 2020 19:42:55 GMT]]>@Korina Hi, send you a message

]]>https://community.windy.com/post/46775https://community.windy.com/post/46775Mon, 18 May 2020 19:42:55 GMT<![CDATA[Reply to windy premium on Mon, 18 May 2020 13:34:48 GMT]]>@araki_ What email did you use please?

]]>https://community.windy.com/post/46743https://community.windy.com/post/46743Mon, 18 May 2020 13:34:48 GMT<![CDATA[Reply to windy premium on Mon, 18 May 2020 12:15:15 GMT]]>@Korina said in windy premium:

You should have receiv

...I dont' receive an confirmation email but i definitly use windy premium...

]]>https://community.windy.com/post/46735https://community.windy.com/post/46735Mon, 18 May 2020 12:15:15 GMT<![CDATA[Reply to windy premium on Mon, 18 May 2020 12:13:15 GMT]]>@Korina Hi, I think that's exactly the problem, maybe a spelling error during the purchase process (in the payment/ FastSpring environment)... There was no direct link with the windy-account-details to the FastSpring payment. But I'm not sure how to change the mailadress which is connected with FastSpring. The e-mail adress in windy.com is correct. Are you able to see the linkage between my windy account an FastSpring and change the e-mail adress?

]]>https://community.windy.com/post/46734https://community.windy.com/post/46734Mon, 18 May 2020 12:13:15 GMT<![CDATA[Reply to windy premium on Mon, 18 May 2020 09:38:49 GMT]]>@araki_ Hi, what email address did you use during the transaction? You should have received confirmation emails.

]]>https://community.windy.com/post/46709https://community.windy.com/post/46709Mon, 18 May 2020 09:38:49 GMT<![CDATA[Reply to windy premium on Mon, 18 May 2020 09:32:16 GMT]]>I purchased the subscription on desktop through FastSpring but I did not received any information from FastSpringc.om as it should be... Maybe sth. wrong with e-mail adress?

739fa4f9-3672-435a-a61e-21aa64941bdb-grafik.png

]]>https://community.windy.com/post/46706https://community.windy.com/post/46706Mon, 18 May 2020 09:32:16 GMT<![CDATA[Reply to windy premium on Mon, 11 May 2020 12:33:12 GMT]]>@JGB007 Hi, thank you for reporting this, we have found and fixed the issue. You should be able to access Premium on all platforms now without a need to restore.

]]>https://community.windy.com/post/46050https://community.windy.com/post/46050Mon, 11 May 2020 12:33:12 GMT<![CDATA[Reply to windy premium on Thu, 07 May 2020 14:46:00 GMT]]>Korina, since yesterday morning it is now showing 1 hr forecasts as default. However, when I try to toggle it off it brings me to the Windy Premium subscription page. Also, when I try to access the 1 hr forecasts on my laptop, it slap brings me to the subscription page. If I select Restore Purchases it shows me the following: If you're having problems with your subscription and have paid via FastSpring, you can restore the purchase using the order reference. The reference looks like WINDY123456-1234-12345 and can be found in e-mails from FastSpring. I only received a confirmation of payment from Apple, there is no reference as shown above and no emails from FastSpring. Thanks, James

]]>https://community.windy.com/post/45765https://community.windy.com/post/45765Thu, 07 May 2020 14:46:00 GMT<![CDATA[Reply to windy premium on Mon, 04 May 2020 16:39:33 GMT]]>@JGB007 Hello, you should not be asked to log into your Apple ID. Please try to close the app completely and open it again.

]]>https://community.windy.com/post/45380https://community.windy.com/post/45380Mon, 04 May 2020 16:39:33 GMT<![CDATA[Reply to windy premium on Mon, 04 May 2020 08:37:28 GMT]]>Hi, I bought Windy Premium for my iPad and it updated, allowing me to view 1hr forecasts. Every day I open Windy it defaults back to 3hr and when I toggle the 1hr back on it brings me to the subscription page and to get it back working I need to co firm my subscription again by logging into my Apple account. This happens every day, but is fine for the rest of the day. It seems as though it is failing to store the settings on my iPad (which is up to date on Versions) and needs to get them again. Can you look into this? If it cannot be resolved I will ask Apple for a refund. Thanks, James

]]>https://community.windy.com/post/45378https://community.windy.com/post/45378Mon, 04 May 2020 08:37:28 GMT<![CDATA[Reply to windy premium on Sun, 19 Apr 2020 22:42:37 GMT]]>@hanseneffects Hello, as @idefix37 mentioned, you also have Premium for desktop. In case of any issue, please reach us at support@windy.com.

]]>https://community.windy.com/post/44058https://community.windy.com/post/44058Sun, 19 Apr 2020 22:42:37 GMT<![CDATA[Reply to windy premium on Mon, 04 May 2020 08:43:57 GMT]]>@hanseneffects
If your are logged in with the same account on your desktop computer, you should get directly Windy Premium.
Have you tried it? Use the arrow keys of your keyboard, you get the map changing with 1h-step forecast.
On Meteogram click on 1h forecast.

]]>https://community.windy.com/post/43999https://community.windy.com/post/43999Mon, 04 May 2020 08:43:57 GMT