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    • I
      ichbinich | Premium last edited by marekd

      hello
      i have a subscription error:
      i buy a subscription to windy with paypal 5 days ago.
      all look fine and i get the email that the account was sucessful activated.

      now when i click or tab the 1 hour button i get the purchase monitor.
      it works not with android chrome and firefox.
      with pc debian and firefox it also dont work.
      please help me that i can use the cool 1 hour feature.
      thanks
      kind regards chris

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina @ichbinich last edited by

        @ichbinich Hello, thank you for reporting this! Your issue was passed to our team and I'll get back to you soon.

        Korina

        I 1 Reply Last reply Reply Quote 0
        • I
          ichbinich @Korina | Premium last edited by

          thanks all works fine. cool 12h feature. mfg chris

          1 Reply Last reply Reply Quote 1
          • csonakos
            csonakos last edited by

            I have the same problem. I've paid for it, and I've got the emails, but I can't use the features. How long does it take to activate it?

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina @csonakos last edited by

              @csonakos Hello, please read your PM and my reply in the other thread.

              Korina

              csonakos 1 Reply Last reply Reply Quote 0
              • csonakos
                csonakos @Korina last edited by

                Thank you for the fast answer, @Korina! It works. :)

                1 Reply Last reply Reply Quote 1
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