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    Skipping by hour in Windy Premium

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    • jakubvranaJ
      jakubvrana | Premium
      last edited by

      I have Windy Premium. Initially, it was possible to skip with left arrow and right arrow keyboard shortcuts by an hour which was great for my use case. Now it skips by 3 hours (same as free version). I am able to skip by an hour in the timeline, this post is only about the keyboard shortcuts.

      If you changed the behavior based on some user feedback, can you please add a setting for this?

      idefix37I Gkikas LGPZG 2 Replies Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @jakubvrana
        last edited by idefix37

        @jakubvrana

        It works for me. A click on the right arrow key skips by 1h (even if 3h is selected in Meteogram)

        Capture d’écran 2020-05-01 à 09.20.42.png

        1 Reply Last reply Reply Quote 0
        • Gkikas LGPZG
          Gkikas LGPZ Moderator @jakubvrana
          last edited by

          @jakubvrana
          @idefix37
          It skips by 1hr up to day 4. Isn't it?

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I
            idefix37 Sailor Moderator @Gkikas LGPZ
            last edited by idefix37

            @Gkikas-LGPZ
            Right, that's corresponds to the forecast step frequency of IFS model:

            Capture d’écran 2020-05-01 à 13.09.34.png

            0h -> 90h (about -> day 4) 1h forecast steps
            93h -> 144h (-> day 6) 3h forecast steps
            150h -> 240h ( -> day 10) 6h forecast steps

            1 Reply Last reply Reply Quote 1
            • jakubvranaJ
              jakubvrana | Premium
              last edited by

              Thanks for the replies. This was the problem: I've had the 1h forecast checkbox checked so it seemed like everything should work:

              39c21be8-4358-4908-9ea3-51951d6cc1b8-image.png

              However when I clicked on it, it asked me to buy Windy Premium (which I already bought). I tried to restore my purchases and found two orders in FastSpring: one free (try-out period) and one paid. I've entered the order reference from the paid one but Windy said it's not valid. I've entered the free one and now everything works.

              What's interesting is that the forecast was displayed by one hour:

              c20526e5-d1b8-40c4-8ce2-3ff54ed0d8c8-image.png

              Only the keyboard shortcuts were broken.

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @jakubvrana
                last edited by

                @jakubvrana Hello Jakub, are the shortcuts working now? We fixed the issue with the trial and paid purchase ID, now everything should be working correctly.

                Korina

                1 Reply Last reply Reply Quote 0
                • jakubvranaJ
                  jakubvrana | Premium
                  last edited by

                  Yes, thanks.

                  1 Reply Last reply Reply Quote 0
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