Premium subscription not working
I paid for a premium subscription on on the 27th April, and if worked fine until now.
Now I get a ""upgrade to premium" pop-up when i try to access premium features, and when i try to restore my purchase with my order reference i get a "Please enter a valid order reference" instead.
Something is messed up. Can you please look into it and get back to me.
I hate to take thins kind of thing on a public forum, but i couldn't find a any other customer support.
@DanielRehn Hello Daniel, thank you for reporting this. We fixed the issue with your Premium, everything should be working as usual.
I just paid for a premium subscription (Today 7th May), and there is no change im my status!
@mareiosm Hi, please follow the steps of restore process described here - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
no hope, nothing works. I've send an E-Mail.
Why it is so difficult?
@mareiosm Hello, we did not receive any email from you. Where did you please subscribed?