Navigation

    Windy Community

    • Register
    • Login
    • Search
    • Unread
    • Categories
    • Groups
    • Go to windy.com

    I have purchased a windy premium member but I cannot use it

    Your Feedback and Suggestions
    2
    5
    68
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • kk1010
      kk1010 | Premium last edited by

      I have purchased a windy premium member but I cannot use it===>

      You purchased a subscription item from Windyty, SE on Google Play. Unless you cancel your subscription, your subscription will automatically renew on May 24, 2021. You can unsubscribe at any time. Manage subscription items.

      Order number: GPA.3374-7699-9081-69460
      Order Date: 3:08:05 PM, May 24, 2020 [GMT + 8]
      Commodity price
      Windy Premium Yearly Subscription (Windy.com-Weather Radar, Satellite and Forecast) $ 620.00 / year

      Yearly subscription ‐ Automatic renewal date: May 24, 2021
      Total: $ 620.00 / year
      (Including VAT $ 30.00)
      payment method:
      Mastercard-3207
      By subscribing, you authorize us to automatically charge you a subscription fee (as described above) annually based on the payment method you provide until you cancel the subscription. Please keep this email receipt for future reference.

      Your subscription account is KVY500@gmail.com

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @kk1010 last edited by

        @kk1010 Hello, could you please send us the receipt and additional information to support@windy.com?
        The price of annual Windy Premium is 18.99$, certainly not the price $ 620.00 / year.

        kk1010 1 Reply Last reply Reply Quote 0
        • kk1010
          kk1010 @Korina | Premium last edited by

          @Korina
          I already use the premium membership plan today, thank you for handling it very quickly ,
          The windy software has helped me a lot, thank you and the whole team.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @kk1010 last edited by

            @kk1010 Hi, I am glad to hear it. However you mentioned price $620. Where did that come from please?

            kk1010 1 Reply Last reply Reply Quote 1
            • kk1010
              kk1010 @Korina | Premium last edited by

              @Korina
              I am located in Taiwan, the exchange rate between Taiwanese dollar and US dollar is about 30: 1,

              1 Reply Last reply Reply Quote 1
              • First post
                Last post
              Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
              NodeBB & contributors, OSM & contributors, HERE maps
              Terms and Conditions     Privacy Policy