Premium bought with Paypal -- no connection to my account

[JoyMountain]

Hello together,
I've bought premium todays ago over paypal on my computer. I've tested it and it worked.

In the afternoon i log in with my account on my phone, and there is no Premium.
Even on the computer isn't anymore there.

What to do? I have the paypal Transaction number thats all.

Thank for you help in advance!

[petra.pik]

Hi @JoyMountain try to follow these steps and if the problem remains, let me know :)

[JoyMountain]

Thanks it worked well!