problem processing kml file uploaded

[ingenierazo]

I manage to upload the layers in kml format, but I cannot visualize them on the map. I have a message that says
"we could not process your file"

Thanks for the help

[Korina]

@ingenierazo Hello, please send us the file to info[@]windy.com for a check.

[Nexatl]

@korina Hello there! I am facing the same problem about my KML File, can I send you my file as well? Thank you so much!!

[Korina]

@nexatl Hello, please send us the file with description, we will look at it.