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    The app has stopped working

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    android app
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    • P Offline
      paddyb | Premium
      last edited by

      I'm a huge fan of Windy and recently subscribed.

      For quite a long time, I'd say at least 6 months, I keep getting a popup on my Android phone saying that the Windy app has stopped working. It's the same issue reported here. The popup often appears several times per hour. It's really frustrating.

      My phone is a Sony Xperia X Compact, it's a reasonably high spec device, not particularly short on memory.

      The only way to stop the popup appearing is to Force Stop the app, which is a pain.

      I've reported via the app/android feedback a couple of times.

      Is this a known issue?

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      • petra.pikP Offline
        petra.pik
        last edited by

        Hello @paddyb I'm sorry to hear that. I can recommend to uninstall and install the application again and to clear the application cache. I guess you already are on the latest version of the app, if not, please update it.

        Petra

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        • B Offline
          BBB125 @petra.pik
          last edited by

          @petra-pbibibeekim

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          • P Offline
            paddyb @petra.pik | Premium
            last edited by

            @petra-pik I've uninstalled and reinstalled, will see if that makes a difference.

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            • P Offline
              paddyb @petra.pik | Premium
              last edited by

              @petra-pik I have to say I'm astonished, but a day later and I haven't seen a crash. I'm cautiously optimistic that uninstalling and reinstalling has resolved the problem. Thank you.

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              • petra.pikP Offline
                petra.pik
                last edited by

                @paddyb Perfect, I'm happy it works for you :)

                Petra

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                • D Offline
                  Dorthy.K
                  last edited by

                  This post is deleted!
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