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    The app has stopped working

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    • P
      paddyb | Premium last edited by

      I'm a huge fan of Windy and recently subscribed.

      For quite a long time, I'd say at least 6 months, I keep getting a popup on my Android phone saying that the Windy app has stopped working. It's the same issue reported here. The popup often appears several times per hour. It's really frustrating.

      My phone is a Sony Xperia X Compact, it's a reasonably high spec device, not particularly short on memory.

      The only way to stop the popup appearing is to Force Stop the app, which is a pain.

      I've reported via the app/android feedback a couple of times.

      Is this a known issue?

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      • petra.pik
        petra.pik last edited by

        Hello @paddyb I'm sorry to hear that. I can recommend to uninstall and install the application again and to clear the application cache. I guess you already are on the latest version of the app, if not, please update it.

        Petra

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        • B
          BBB125 @petra.pik last edited by

          @petra-pbibibeekim

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          • P
            paddyb @petra.pik | Premium last edited by

            @petra-pik I've uninstalled and reinstalled, will see if that makes a difference.

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              paddyb @petra.pik | Premium last edited by

              @petra-pik I have to say I'm astonished, but a day later and I haven't seen a crash. I'm cautiously optimistic that uninstalling and reinstalling has resolved the problem. Thank you.

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              • petra.pik
                petra.pik last edited by

                @paddyb Perfect, I'm happy it works for you :)

                Petra

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                  Dorthy.K last edited by

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