I payed premium version in the Windy app through Google account. Payed done. Then I registered to Windy because I couldn't access to 1 hour forecasts. Still I cannot access to forecasts. It seems I messed up and I will cancel the subscription.

petra.pik

Hi @janila, thank you for your support!

If you can't access it, follow steps in this manual:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

If you still have troubles activating it, let us know :)

7mukul7

Hello Janila,
I am looking for hourly weather data for Indian domain. Can you give feedback about your past experience?

janila

Hi, it's not working with that instruction.

I logged in.
There is not any repurchase buttons in android app.

petra.pik

@janila Please, try to uninstall and install the app again, it will work :)

tomacat

I believe you should click the button "Forecast for this location" to see 1 hour forecast :)

janila

I re-installed Windy and then:

I click 1h forecast in specific location.
I login to windy premium
I click as instruction says: restore purchases
Below restore purchases button it gives the error message

It's not working.

petra.pik

@janila What type of device and version of the operating system are you on?

janila

Support fixed the issue.

Korina

@janila We are happy to hear that :)

Aneo 1.1

I also have the same problwm with Premium..
Tried updating and instaling and etc.

Not working.

petra.pik

Hi @Aneo-1-1, thank you for subscribing to Windy Premium!

In which step does it fail? Is there any error message?

Have you tried to follow the instruction? https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
Note that you have to restore the purchase on device you originally subscribed to Windy Premium. If it was on your phone but not through App Store or Google Play, you have to do it in the browser (you paid via FastSpring). If you subscribed via FastSpring, restoring the purchase won't work in the app.