Navigation

    Windy Community

    • Register
    • Login
    • Search
    • Unread
    • Categories
    • Groups
    • Go to windy.com

    I payed premium version in the Windy app through Google account. Payed done. Then I registered to Windy because I couldn't access to 1 hour forecasts. Still I cannot access to forecasts. It seems I messed up and I will cancel the subscription.

    Windy Subscription
    6
    12
    212
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • petra.pik
      petra.pik last edited by

      Hi @janila, thank you for your support!

      If you can't access it, follow steps in this manual:
      https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

      If you still have troubles activating it, let us know :)

      1 Reply Last reply Reply Quote 0
      • 7
        7mukul7 last edited by

        Hello Janila,
        I am looking for hourly weather data for Indian domain. Can you give feedback about your past experience?

        1 Reply Last reply Reply Quote 0
        • J
          janila last edited by

          Hi, it's not working with that instruction.

          1. I logged in.
          2. There is not any repurchase buttons in android app.
            Screenshot_2020-07-21-18-41-45-448.jpeg

          Screenshot_2020-07-21-18-42-17-649.jpeg

          1 Reply Last reply Reply Quote 0
          • petra.pik
            petra.pik last edited by

            @janila Please, try to uninstall and install the app again, it will work :)

            1 Reply Last reply Reply Quote 0
            • T
              tomacat last edited by

              I believe you should click the button "Forecast for this location" to see 1 hour forecast :)
              2020-07-22_21-08.png

              1 Reply Last reply Reply Quote 0
              • J
                janila last edited by

                I re-installed Windy and then:

                1. I click 1h forecast in specific location.
                2. I login to windy premium
                3. I click as instruction says: restore purchases
                4. Below restore purchases button it gives the error message

                It's not working.

                Screenshot_2020-07-24-22-18-41-026.jpeg

                1 Reply Last reply Reply Quote 1
                • petra.pik
                  petra.pik last edited by

                  @janila What type of device and version of the operating system are you on?

                  1 Reply Last reply Reply Quote 0
                  • J
                    janila last edited by

                    Support fixed the issue.

                    Korina 1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @janila last edited by

                      @janila We are happy to hear that :)

                      1 Reply Last reply Reply Quote 0
                      • A
                        Aneo 1.1 last edited by

                        I also have the same problwm with Premium..
                        Tried updating and instaling and etc.

                        Not working.

                        1 Reply Last reply Reply Quote 0
                        • petra.pik
                          petra.pik last edited by

                          Hi @Aneo-1-1, thank you for subscribing to Windy Premium!

                          In which step does it fail? Is there any error message?

                          Have you tried to follow the instruction? https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
                          Note that you have to restore the purchase on device you originally subscribed to Windy Premium. If it was on your phone but not through App Store or Google Play, you have to do it in the browser (you paid via FastSpring). If you subscribed via FastSpring, restoring the purchase won't work in the app.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                          NodeBB & contributors, OSM & contributors, HERE maps
                          Terms and Conditions     Privacy Policy