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    I payed premium version in the Windy app through Google account. Payed done. Then I registered to Windy because I couldn't access to 1 hour forecasts. Still I cannot access to forecasts. It seems I messed up and I will cancel the subscription.

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    • 7
      7mukul7 last edited by

      Hello Janila,
      I am looking for hourly weather data for Indian domain. Can you give feedback about your past experience?

      1 Reply Last reply Reply Quote 0
      • J
        janila last edited by

        Hi, it's not working with that instruction.

        1. I logged in.
        2. There is not any repurchase buttons in android app.
          Screenshot_2020-07-21-18-41-45-448.jpeg

        Screenshot_2020-07-21-18-42-17-649.jpeg

        1 Reply Last reply Reply Quote 0
        • petra.pik
          petra.pik last edited by

          @janila Please, try to uninstall and install the app again, it will work :)

          1 Reply Last reply Reply Quote 0
          • T
            tomacat last edited by

            I believe you should click the button "Forecast for this location" to see 1 hour forecast :)
            2020-07-22_21-08.png

            1 Reply Last reply Reply Quote 0
            • J
              janila last edited by

              I re-installed Windy and then:

              1. I click 1h forecast in specific location.
              2. I login to windy premium
              3. I click as instruction says: restore purchases
              4. Below restore purchases button it gives the error message

              It's not working.

              Screenshot_2020-07-24-22-18-41-026.jpeg

              1 Reply Last reply Reply Quote 1
              • petra.pik
                petra.pik last edited by

                @janila What type of device and version of the operating system are you on?

                1 Reply Last reply Reply Quote 0
                • J
                  janila last edited by

                  Support fixed the issue.

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @janila last edited by

                    @janila We are happy to hear that :)

                    1 Reply Last reply Reply Quote 0
                    • A
                      Aneo 1.1 last edited by

                      I also have the same problwm with Premium..
                      Tried updating and instaling and etc.

                      Not working.

                      1 Reply Last reply Reply Quote 0
                      • petra.pik
                        petra.pik last edited by

                        Hi @Aneo-1-1, thank you for subscribing to Windy Premium!

                        In which step does it fail? Is there any error message?

                        Have you tried to follow the instruction? https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
                        Note that you have to restore the purchase on device you originally subscribed to Windy Premium. If it was on your phone but not through App Store or Google Play, you have to do it in the browser (you paid via FastSpring). If you subscribed via FastSpring, restoring the purchase won't work in the app.

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