How do I unsubscribe from windy premium?
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I don`t find any possibility to stop my abonnement.
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Hello @BrassBoss, I'm sorry you didn't enjoy Windy Premium. Would you share with us why?
If you subscribed via Google Play or App Store, go to a section where you manage subscriptions (in Google Play > Subscriptions or Settings > your name > Subscriptions in case of the iOS device).
If you purchased it via Desktop version, enter your email here and you will receive an email with your FastSpring account and you can cancel it there. -
@wolfmeyer Hello, as my colleague mentioned, you need to cancel the subscription on platform, where you purchased it. It is either App Store, Google Play or FastSpring (desktop purchase).
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@Korina I have the same problem. It seems no one looked into that problem. I also put my email adress into the prompt on the fast spring site but I didn't get any instructions how to go on.
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@bobby2405 Hello, I just checked your email address in FS database and there is no purchase under that email address. This means you purchased Premium under a different email.
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@Korina thank you very much! That helped me a lot!
