Clouds not displaying...for my account
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Hi Everyone,
I think I have a bug with my clouds display. After setting back to default it will not display, nor can I change it in the custom setting. Anyone else had this problem, anyone got a fix?
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@rtindall
What have you set back to default? Is it the colour setting? In this case, of course, you must customize the colours again. Your previous setting is not stored in the cloud if you erased it. Keep somewhere a screenshot of your colour scale or of your code if you set them back to default. -
I have reset the colour scheme back to default. But, it just shows me a screen in all one colour, I think RGB(128,128,128), no clouds at all. Have tried to customise, but the same thing happens does not display clouds. Have used this system many times and changed colours, this is something different. Recently logged off my account and clouds layer works fine. I think it is just associated with my account.
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So no more problem now?
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@idefix37 No, my account still will not display the clouds layer. But, if I logout and go to a public account everything is fine. I think I just need someone to hit reset on my account to clear it out and reset everything.
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@rtindall Hello, this is very unlikely to happen. Could you please enclose a screenshot?
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Left what should be shown. Right, nothing is shown. Modifying does not change the display. Problem is only effecting the general cloud layer. Other cloud layers display fine.
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@rtindall Hello, please try to clear your browser local storage, it may resolve the issue.
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@Korina I already tried that. Plus this effects across multiple devices. I have the same problem on my iPad using the windy app.
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@rtindall Hello, please send us a video of this problem to info@windy.com. I also noticed the right corner bar has a different color scheme than the default it.
What browser do you use?
