<![CDATA[How do I cancel subscription?]]>How do I opt out of this app?

]]>https://community.windy.com/topic/13100/how-do-i-cancel-subscriptionRSS for NodeMon, 16 Mar 2026 15:40:39 GMTSun, 02 Aug 2020 15:33:13 GMT60<![CDATA[Reply to How do I cancel subscription? on Fri, 11 Jul 2025 18:31:26 GMT]]>@Nicole-Dolezalova Thank you for the detailed response. For now, I’ve decided to cancel my subscription but I really appreciate the work you’ve done and will keep an eye on your app — there’s a good chance I’ll be back in the future. Best regards.

]]>https://community.windy.com/post/215036https://community.windy.com/post/215036Fri, 11 Jul 2025 18:31:26 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 10 Jul 2025 20:28:47 GMT]]>@Przemysław-Kaliś In case you really want to leave us, we are unable to refund your App Store purchase. Apple doesn't allow us to manage purchases made on their platform. You will need to request a refund directly from Apple, as they are the provider of the purchase process.

Once again, I apologize that I am unable to assist you further but I hope I have helped you!
Have a nice day, Niki

]]>https://community.windy.com/post/214950https://community.windy.com/post/214950Thu, 10 Jul 2025 20:28:47 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 10 Jul 2025 20:27:48 GMT]]>@Przemysław-Kaliś Hello, we are very sorry for not fast discovery of features you need and want - you can actually add your location to favorites (search or click on city and place you like and hit heart button next to it + pin to homepage). This way you will make it visible all the time in home screen in the form of a widget.
Or you can use mobile widget with our mobile app directly in your home and lock screen.
Last but not least, you can also set the overlay, place, zoom, 1 or 3h forecast as you want in the settings of the app - next time you will open the app your last layer with city and zoom will be there - just right where you need it. :)

I have prepared screenshot
Simulator Screenshot - iPhone 16 Pro Max - 2025-07-10 at 18.03.56.png

Simulator Screenshot - iPhone 16 Pro Max - 2025-07-10 at 18.21.34.png

Screenshot 2025-07-10 at 22.23.41.png

]]>https://community.windy.com/post/214949https://community.windy.com/post/214949Thu, 10 Jul 2025 20:27:48 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 10 Jul 2025 18:31:22 GMT]]>Hi,

I would like to cancel my premium subscription. I purchased it a few days ago, but unfortunately the app doesn't quite meet my expectations.

My location is not consistently visible on the map, the screen turns off while playing the forecast, and the search function suggests everything except what I’m actually looking for.

Overall, I rushed into the purchase a bit.

I bought through App Store, my email is przemekkalis@icloud.com

]]>https://community.windy.com/post/214936https://community.windy.com/post/214936Thu, 10 Jul 2025 18:31:22 GMT<![CDATA[Reply to How do I cancel subscription? on Tue, 24 Jun 2025 07:15:25 GMT]]>@Henrik-Sandström Do you talk about Windy.app PRO subscription or Windy.com Premium subscription? We are Windy.com with the Premium and red logo and we have nothing to do with the .app app.

]]>https://community.windy.com/post/213832https://community.windy.com/post/213832Tue, 24 Jun 2025 07:15:25 GMT<![CDATA[Reply to How do I cancel subscription? on Tue, 24 Jun 2025 07:14:14 GMT]]>@Ivo-Moto Hello, you contacted the wrong app. We are Windy.com with the red logo and our subscription is called Premium, not PRO.

]]>https://community.windy.com/post/213831https://community.windy.com/post/213831Tue, 24 Jun 2025 07:14:14 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 23 Jun 2025 16:26:54 GMT]]>I signed up for a windy pro subscription just now by mistake . Please refund it , I already cancelled it
Many thanks and best regards
Henrik Sandström

]]>https://community.windy.com/post/213802https://community.windy.com/post/213802Mon, 23 Jun 2025 16:26:54 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 23 Jun 2025 15:13:13 GMT]]>I want to cancel the subscription bec ause I'm not usin the app.

Ican't find the subscrition in google account and not in apple account. How can I cancel it?

got billed :

Transaction ID
8N458012RV055333N

Transaction date
23 Jun 2025

Merchant
Google Payment Corpo...
noreply+support@goog...

Invoice ID
877638265829260941

Description Unit price Qty Amount
WINDY PRO account -... 31,00 CHF 1 31,00 CHF
Subtotal 31,00 CHF
Total 31,00 CHF
Payment 31,00 CHF
Charge will appear on your credit card statement as "PAYPAL *GOOGLE WINDY WEAT"
Payment sent to noreply+support@goog...

Kind regards
ivoblatter@yahoo.com/ahamyay.gmail.com

]]>https://community.windy.com/post/213799https://community.windy.com/post/213799Mon, 23 Jun 2025 15:13:13 GMT<![CDATA[Reply to How do I cancel subscription? on Fri, 13 Jun 2025 05:50:39 GMT]]>@Igor-Machado-Coelho Hello, we checked your record on the end of Google Play and your payment is already refunded.

]]>https://community.windy.com/post/213355https://community.windy.com/post/213355Fri, 13 Jun 2025 05:50:39 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 12 Jun 2025 10:54:57 GMT]]>@Igor-Machado-Coelho Hello, I have forwarded your inquiry to my colleague for processing. You should receive your payment within 3 weeks. Have a nice day, Niki

]]>https://community.windy.com/post/213314https://community.windy.com/post/213314Thu, 12 Jun 2025 10:54:57 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 05 Jun 2025 15:47:25 GMT]]>I was billed by Windy two days ago, but I don't remember purchasing anything. It is listed in my Google Play history for billing, but not as a subscription, so I cannot cancel it. How to cancel it?
I like a lot the app, but currently don't use that much for a subscription... I tried to login on web, it says I'm premium, but there's no option to cancel it.
Please help.
Regards

]]>https://community.windy.com/post/213023https://community.windy.com/post/213023Thu, 05 Jun 2025 15:47:25 GMT<![CDATA[Reply to How do I cancel subscription? on Tue, 20 May 2025 07:22:53 GMT]]>@Michael-Weißenberger I checked your account info and your Premium doesn't have active auto-renewal, so there are no further steps required.

]]>https://community.windy.com/post/212119https://community.windy.com/post/212119Tue, 20 May 2025 07:22:53 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 19 May 2025 23:21:27 GMT]]>i cancelled the day i did it as it did not give me the information I needed. I had the 14 day trail period which i was billed for. how do i get a refund as well as make sure this is cancelled. I do not want to do this every month. Nothing shows up under subscriptions

]]>https://community.windy.com/post/212109https://community.windy.com/post/212109Mon, 19 May 2025 23:21:27 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 12 May 2025 18:15:55 GMT]]>Onfastspring funktionierte leider nicht, im Google Playstore ist nichts zu finden und per Paypal auch nicht. Und ich bin ganz sicher beim richtigen Anbieter.

Wie kann ich verhindern dass mein Abonnement im Juni weitergeht?

]]>https://community.windy.com/post/211745https://community.windy.com/post/211745Mon, 12 May 2025 18:15:55 GMT<![CDATA[Reply to How do I cancel subscription? on Fri, 03 Jan 2025 07:34:18 GMT]]>@Tina-Keneda I can help you with that, but I need further info from you, so we can find the payment.

]]>https://community.windy.com/post/205500https://community.windy.com/post/205500Fri, 03 Jan 2025 07:34:18 GMT<![CDATA[Reply to How do I cancel subscription? on Fri, 03 Jan 2025 07:33:58 GMT]]>@ZHAOYING-XU We are sorry, but we are not able to refund the purchase, made on AppStore, since Apple doesn’t allow us to manage any purchases made on their platform. You need to request the refund on your own, directly from them as the provider of the purchase process.

]]>https://community.windy.com/post/205499https://community.windy.com/post/205499Fri, 03 Jan 2025 07:33:58 GMT<![CDATA[Reply to How do I cancel subscription? on Thu, 02 Jan 2025 13:22:56 GMT]]>@deerchaser06
Would y'all please cancel my subscription and please refund me my money I don't even remember subscribing to this thanks Tina Keneda

]]>https://community.windy.com/post/205467https://community.windy.com/post/205467Thu, 02 Jan 2025 13:22:56 GMT<![CDATA[Reply to How do I cancel subscription? on Wed, 01 Jan 2025 09:53:54 GMT]]>Hi, I have cancelled my subscription within 14 days of purchase from Apple Store, would I get a full refund please? I was recommended to use this app to monitor tidal times while having holiday in Maldives, but didn’t realize that I was subscribed to the pro plan and it took effect 2 days before the end of my holiday…Although it is a very useful app, I don’t really need all those information for my normal daily lives. So a full refund would be much appreciated thanks very much!

]]>https://community.windy.com/post/205391https://community.windy.com/post/205391Wed, 01 Jan 2025 09:53:54 GMT<![CDATA[Reply to How do I cancel subscription? on Wed, 20 Nov 2024 12:34:35 GMT]]>@Thom69 Hi, I see your Premium was already canceled, so it ends with the end of prepaid period. Specifically, you cancelled the auto-renewal on November 6, 2024.

]]>https://community.windy.com/post/203280https://community.windy.com/post/203280Wed, 20 Nov 2024 12:34:35 GMT<![CDATA[Reply to How do I cancel subscription? on Wed, 20 Nov 2024 10:37:24 GMT]]>Hello,
i whant to cancel my subscription on windy!
There is no possibility to cancel online! Why?
Also there is no possiblity to change or remove the Credit card supscription! Why?
The link to cancel my account doesn't work. Why?
I have never seen such customer-unfriendly behavior!
Please cancel my subscription!

]]>https://community.windy.com/post/203276https://community.windy.com/post/203276Wed, 20 Nov 2024 10:37:24 GMT<![CDATA[Reply to How do I cancel subscription? on Tue, 29 Oct 2024 07:37:42 GMT]]>@Anna-Kerr-2 Please check this post. I think you have a subscription from the different app.

]]>https://community.windy.com/post/202399https://community.windy.com/post/202399Tue, 29 Oct 2024 07:37:42 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 28 Oct 2024 06:49:07 GMT]]>Hi, I was charged for premium membership on Friday that I don’t want. I have cancelled through App Store and requested a refund by email to windy@windyapp.co - please can you confirm that I will be refunded in full?
Many thanks

]]>https://community.windy.com/post/202366https://community.windy.com/post/202366Mon, 28 Oct 2024 06:49:07 GMT<![CDATA[Reply to How do I cancel subscription? on Mon, 05 Aug 2024 10:46:46 GMT]]>@david011 Could you please provide further details about this issue? Any screenshots would be appreciated.

]]>https://community.windy.com/post/197216https://community.windy.com/post/197216Mon, 05 Aug 2024 10:46:46 GMT<![CDATA[Reply to How do I cancel subscription? on Wed, 31 Jul 2024 12:41:39 GMT]]>@scubaphil99 I tested the functionality now and it looks okay. From which region did you try to access the page?

]]>https://community.windy.com/post/196938https://community.windy.com/post/196938Wed, 31 Jul 2024 12:41:39 GMT