How do I cancel subscription?
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How do I opt out of this app?
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Hi @deerchaser06, I'm sorry to hear that Windy Premium didn't meet your expectation. May I ask why do you want to cancel it?
To cancel your subscription, you have to do that on the platform you purchased it (Google Play section Subscriptions on Android, for iOS, go to Settings > Account > Subscriptions, or if you are subscribed via desktop, type in your email here and you will receive an email with a link to FastSpring where you can manage it https://windy.onfastspring.com/account).
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@petra-pik said in How do I cancel subscription?:
Hi @deerchaser06, I'm sorry to hear that Windy Premium didn't meet your expectation. May I ask why do you want to cancel it?
To cancel your subscription, you have to do that on the platform you purchased it (Google Play section Subscriptions on Android, for iOS, go to Settings > Account > Subscriptions, or if you are subscribed via desktop, type in your email here and you will receive an email with a link to FastSpring where you can manage it https://windy.onfastspring.com/account).
Thank You for your information.
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I'm cancelling premium because I can't see the wind symbols if the satellite view is on and you won't allow me to see grib symbols with arrows and feathers.
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Hello, if I cancel within 14 days do I get a full refund?
Premium give me nothing literally. 1h forecast is very often more misleading that 3h one.
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@Karol-Krysztopa Hi, yes you can ask for the refund within 14 days and I already managed it for you.
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@Ondřej-Šutera A bit too soon, I just subscribed it yesterday and wanted to give it a go. My question was if I cancel, not please cancel it for me.
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@Ondřej-Šutera to be honest now I see some difference, as on regular account the forecast refresh only twice a day and it's even less accurate.
I want to try it further, but rest assured that if I don't like it I can still cancel it with full refund within 14 days.
Could you please revert you action and bring my subscription back?
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@Karol-Krysztopa I already sent the message to you here in chat.
