How do I cancel subscription?

[Anna Kerr 2]

Hi, I was charged for premium membership on Friday that I don’t want. I have cancelled through App Store and requested a refund by email to windy@windyapp.co - please can you confirm that I will be refunded in full?
Many thanks

[Suty]

@Anna-Kerr-2 Please check this post. I think you have a subscription from the different app.

[Thom69]

Hello,
i whant to cancel my subscription on windy!
There is no possibility to cancel online! Why?
Also there is no possiblity to change or remove the Credit card supscription! Why?
The link to cancel my account doesn't work. Why?
I have never seen such customer-unfriendly behavior!
Please cancel my subscription!

[Suty]

@Thom69 Hi, I see your Premium was already canceled, so it ends with the end of prepaid period. Specifically, you cancelled the auto-renewal on November 6, 2024.

[ZHAOYING XU]

Hi, I have cancelled my subscription within 14 days of purchase from Apple Store, would I get a full refund please? I was recommended to use this app to monitor tidal times while having holiday in Maldives, but didn’t realize that I was subscribed to the pro plan and it took effect 2 days before the end of my holiday…Although it is a very useful app, I don’t really need all those information for my normal daily lives. So a full refund would be much appreciated thanks very much!

[Tina Keneda]

@deerchaser06
Would y'all please cancel my subscription and please refund me my money I don't even remember subscribing to this thanks Tina Keneda

[Suty]

@ZHAOYING-XU We are sorry, but we are not able to refund the purchase, made on AppStore, since Apple doesn’t allow us to manage any purchases made on their platform. You need to request the refund on your own, directly from them as the provider of the purchase process.

[Suty]

@Tina-Keneda I can help you with that, but I need further info from you, so we can find the payment.

[Michael Weißenberger]

Onfastspring funktionierte leider nicht, im Google Playstore ist nichts zu finden und per Paypal auch nicht. Und ich bin ganz sicher beim richtigen Anbieter.

Wie kann ich verhindern dass mein Abonnement im Juni weitergeht?

[barry helff]

i cancelled the day i did it as it did not give me the information I needed. I had the 14 day trail period which i was billed for. how do i get a refund as well as make sure this is cancelled. I do not want to do this every month. Nothing shows up under subscriptions

[Suty]

@Michael-Weißenberger I checked your account info and your Premium doesn't have active auto-renewal, so there are no further steps required.

[Igor Machado Coelho]

I was billed by Windy two days ago, but I don't remember purchasing anything. It is listed in my Google Play history for billing, but not as a subscription, so I cannot cancel it. How to cancel it?
I like a lot the app, but currently don't use that much for a subscription... I tried to login on web, it says I'm premium, but there's no option to cancel it.
Please help.
Regards

[Nicole Dolezalova]

@Igor-Machado-Coelho Hello, I have forwarded your inquiry to my colleague for processing. You should receive your payment within 3 weeks. Have a nice day, Niki

[Suty]

@Igor-Machado-Coelho Hello, we checked your record on the end of Google Play and your payment is already refunded.

[Ivo Moto]

I want to cancel the subscription bec ause I'm not usin the app.

Ican't find the subscrition in google account and not in apple account. How can I cancel it?

got billed :

Transaction ID
8N458012RV055333N

Transaction date
23 Jun 2025

Merchant
Google Payment Corpo...
noreply+support@goog...

Invoice ID
877638265829260941

Description Unit price Qty Amount
WINDY PRO account -... 31,00 CHF 1 31,00 CHF
Subtotal 31,00 CHF
Total 31,00 CHF
Payment 31,00 CHF
Charge will appear on your credit card statement as "PAYPAL *GOOGLE WINDY WEAT"
Payment sent to noreply+support@goog...

Kind regards
ivoblatter@yahoo.com/ahamyay.gmail.com

[Henrik Sandström]

I signed up for a windy pro subscription just now by mistake . Please refund it , I already cancelled it
Many thanks and best regards
Henrik Sandström

[Suty]

@Ivo-Moto Hello, you contacted the wrong app. We are Windy.com with the red logo and our subscription is called Premium, not PRO.

[Suty]

@Henrik-Sandström Do you talk about Windy.app PRO subscription or Windy.com Premium subscription? We are Windy.com with the Premium and red logo and we have nothing to do with the .app app.

[Przemysław Kaliś]

Hi,

I would like to cancel my premium subscription. I purchased it a few days ago, but unfortunately the app doesn't quite meet my expectations.

My location is not consistently visible on the map, the screen turns off while playing the forecast, and the search function suggests everything except what I’m actually looking for.

Overall, I rushed into the purchase a bit.

I bought through App Store, my email is przemekkalis@icloud.com

[Nicole Dolezalova]

@Przemysław-Kaliś Hello, we are very sorry for not fast discovery of features you need and want - you can actually add your location to favorites (search or click on city and place you like and hit heart button next to it + pin to homepage). This way you will make it visible all the time in home screen in the form of a widget.
Or you can use mobile widget with our mobile app directly in your home and lock screen.
Last but not least, you can also set the overlay, place, zoom, 1 or 3h forecast as you want in the settings of the app - next time you will open the app your last layer with city and zoom will be there - just right where you need it. :)

I have prepared screenshot