How do I cancel subscription?
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Hi @wmg031465, I would like to help you with the cancellation, but the problem is that you are contacting us from the free account and the email you sent to us can't be found anywhere on platforms, we use for the subscription management. I need something (email address, invoice, email message,...) related to that purchase, so I can find it and help you with cancellation.
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Hello @wmg031465, do you have any invoice or anything that could help us to find the payment? It doesn't work with any of your email addresses.
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Trying to access my account here:
https://windy.onfastspring.com/accountbut I just get this error on the page:
site-not-available -
@scubaphil99 I tested the functionality now and it looks okay. From which region did you try to access the page?
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@david011 Could you please provide further details about this issue? Any screenshots would be appreciated.
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Hi, I was charged for premium membership on Friday that I don’t want. I have cancelled through App Store and requested a refund by email to windy@windyapp.co - please can you confirm that I will be refunded in full?
Many thanks -
@Anna-Kerr-2 Please check this post. I think you have a subscription from the different app.
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Hello,
i whant to cancel my subscription on windy!
There is no possibility to cancel online! Why?
Also there is no possiblity to change or remove the Credit card supscription! Why?
The link to cancel my account doesn't work. Why?
I have never seen such customer-unfriendly behavior!
Please cancel my subscription! -
@Thom69 Hi, I see your Premium was already canceled, so it ends with the end of prepaid period. Specifically, you cancelled the auto-renewal on November 6, 2024.
