Pay Money Two Times,Can't Get Premium Services

[skywindzhang]

Hello,I'm from China。
I pay the premium services money two times,but still can't see 1-hour data.
when i click Restore Purchases button,it ask me to enter the order reference,but my email didn't get the email.
How can i get the premium services?And get my Money back, Because I pay twice.

[Korina]

@skywindzhang Hello, I have already replied you via email. You have probably used a different email address for the transaction. I await your reply.