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    Maps download issue

    Windy Maps - Bugs reports
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    • Z
      Zwiebel77 last edited by

      I just have installed Windy Maps on my Galaxy S4 mini. But downloading offline maps doesn't work.
      Errormessage: "Fehler beim herunterladen... Fehler beim Verarbeiten des Updates."
      And there is a system notification "Windy Maps: Fehler bei der Verbindung zum Server"
      So the problem might be a connecting issue to the serer.

      I have tried downloading maps from Switzerland and Germany, reinstalled Windy Maps, tried to save it internally (1.9GB free) or on an external SD-card (54GB free), restarted the phone; Nothing works. :-(

      Is there a way to download and install maps manually?
      Or is simply Android 4 no longer supported?

      Hope somebody can help. Thanks!

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Zwiebel77 last edited by

        @Zwiebel77 Hello, the issue is that we no longer support phones with Android 4, that is why you cannot download any maps. The solution would be to upgrade to a phone with at least Android 5.

        Korina

        1 Reply Last reply Reply Quote 1
        • Z
          Zwiebel77 last edited by

          Hi @Korina ,
          thanks, I already suspected it.

          1 Reply Last reply Reply Quote 1
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