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    Missing radar section

    Scheduled Pinned Locked Moved Bug Reports
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    • idefix37I Offline
      idefix37 Sailor Moderator @TeeFrix
      last edited by idefix37

      @TeeFrix
      You compare the observed temperature 48/58 minutes ago with the forecast temperature for the next 3 hours. The temperature changes are very quick in the morning with anticyclonic conditions (1025hPa) and without cloudiness. This can explain the discrepancy. You should use the ‘observation vs forecast’ feature to see which is the best model for your location. Unfortunately then you cannot choose another model than ECMWF in the widget.

      0411800A-0DE4-4CC6-93BC-2B55C01DBA4B.jpeg

      Concerning the radar coverage, there is no longer problem?

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      • T Offline
        TeeFrix | Premium
        last edited by

        Thanks for this detailed response about the temperature variation. I'll try what you suggest! About the radar coverage, it still seems to block out my area. It's snowing heavily here right now - attached are screenshots from windy.com and from AccuWeather. Screen Shot 2020-10-20 at 8.51.27 PM.jpg Screen Shot 2020-10-20 at 8.50.35 PM.jpg

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        • T Offline
          TeeFrix | Premium
          last edited by

          ... and again today. Snowing steadily here in Winnipeg right now, but your radar ignores this area. Accuweather's radar shows it though. Is this something I'm doing wrong in my settings?? Or?? ![0_1603817940357_Screen Shot 2020-10-27 at 11.53.58 AM.jpg](Uploading 100%) ![0_1603817945532_Screen Shot 2020-10-27 at 11.54.20 AM.jpg](Uploading 100%)

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          • T Offline
            TeeFrix | Premium
            last edited by

            Screen Shot 2020-10-27 at 11.54.20 AM.jpg Screen Shot 2020-10-27 at 11.53.58 AM.jpg

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            • T Offline
              TeeFrix | Premium
              last edited by

              Wondering if anyone is able to respond to this?

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @TeeFrix
                last edited by

                @TeeFrix Hello, thank you for reporting, we will look into it.

                Korina

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                • T Offline
                  TeeFrix | Premium
                  last edited by

                  Have you looked into this yet? I just paid for a month upgrade and the same issue persists.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @TeeFrix
                    last edited by

                    @TeeFrix Hello, this issue is reported and it is on our to-do list.

                    Korina

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                    • T Offline
                      TeeFrix | Premium
                      last edited by

                      OK, great, thank you!

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                      • T Offline
                        TeeFrix | Premium
                        last edited by

                        @idefix37 @Korina @petra-pik So this has been three months now without any explanation or fix. Your banner says "premium subscribers will get premium technical support" and my monthly subscription is up for renewal soon - does that mean I'll now also get removed off your "to do list"? Why is this taking so long? I really want to stay optimistic that you'll actually do something about this issue because I do think your site/app is otherwise quite good.

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                        • petra.pikP Offline
                          petra.pik
                          last edited by petra.pik

                          Hello @TeeFrix, as my colleague mentioned above, it is on our to-do list. We are a small team and right now we are focused on the tasks that have a higher priority and bugs that are more severe.

                          Feedbacks from non-Premium users are not ignored. Premium users get more attention because thanks to them we will be able to pay our bills and continue developing Windy.

                          Thank you for your understanding.

                          Petra

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                          • T Offline
                            TeeFrix @petra.pik | Premium
                            last edited by

                            @petra-pik OK, well, I'll keep up the subscription then with hopes that this gets resolved sooner than later. In the meantime, it's hard to recommend Windy to people when it's precipitating heavily and the app shows clear skies. I'm rooting for you though! Windy is my replacement for what WeatherUnderground used to be, but even better!

                            T 1 Reply Last reply Reply Quote 1
                            • T Offline
                              TeeFrix @TeeFrix | Premium
                              last edited by

                              @petra-pik The radar is working now! Was it something you guys fixed?

                              petra.pikP 1 Reply Last reply Reply Quote 0
                              • petra.pikP Offline
                                petra.pik @TeeFrix
                                last edited by

                                Hi @teefrix, we fixed it :)

                                Petra

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