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    Missing radar section

    Scheduled Pinned Locked Moved Bug Reports
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    • T Offline
      TeeFrix | Premium
      last edited by

      ... and again today. Snowing steadily here in Winnipeg right now, but your radar ignores this area. Accuweather's radar shows it though. Is this something I'm doing wrong in my settings?? Or?? ![0_1603817940357_Screen Shot 2020-10-27 at 11.53.58 AM.jpg](Uploading 100%) ![0_1603817945532_Screen Shot 2020-10-27 at 11.54.20 AM.jpg](Uploading 100%)

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      • T Offline
        TeeFrix | Premium
        last edited by

        Screen Shot 2020-10-27 at 11.54.20 AM.jpg Screen Shot 2020-10-27 at 11.53.58 AM.jpg

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        • T Offline
          TeeFrix | Premium
          last edited by

          Wondering if anyone is able to respond to this?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @TeeFrix
            last edited by

            @TeeFrix Hello, thank you for reporting, we will look into it.

            Korina

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            • T Offline
              TeeFrix | Premium
              last edited by

              Have you looked into this yet? I just paid for a month upgrade and the same issue persists.

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @TeeFrix
                last edited by

                @TeeFrix Hello, this issue is reported and it is on our to-do list.

                Korina

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                • T Offline
                  TeeFrix | Premium
                  last edited by

                  OK, great, thank you!

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                  • T Offline
                    TeeFrix | Premium
                    last edited by

                    @idefix37 @Korina @petra-pik So this has been three months now without any explanation or fix. Your banner says "premium subscribers will get premium technical support" and my monthly subscription is up for renewal soon - does that mean I'll now also get removed off your "to do list"? Why is this taking so long? I really want to stay optimistic that you'll actually do something about this issue because I do think your site/app is otherwise quite good.

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                    • petra.pikP Offline
                      petra.pik
                      last edited by petra.pik

                      Hello @TeeFrix, as my colleague mentioned above, it is on our to-do list. We are a small team and right now we are focused on the tasks that have a higher priority and bugs that are more severe.

                      Feedbacks from non-Premium users are not ignored. Premium users get more attention because thanks to them we will be able to pay our bills and continue developing Windy.

                      Thank you for your understanding.

                      Petra

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                      • T Offline
                        TeeFrix @petra.pik | Premium
                        last edited by

                        @petra-pik OK, well, I'll keep up the subscription then with hopes that this gets resolved sooner than later. In the meantime, it's hard to recommend Windy to people when it's precipitating heavily and the app shows clear skies. I'm rooting for you though! Windy is my replacement for what WeatherUnderground used to be, but even better!

                        T 1 Reply Last reply Reply Quote 1
                        • T Offline
                          TeeFrix @TeeFrix | Premium
                          last edited by

                          @petra-pik The radar is working now! Was it something you guys fixed?

                          petra.pikP 1 Reply Last reply Reply Quote 0
                          • petra.pikP Offline
                            petra.pik @TeeFrix
                            last edited by

                            Hi @teefrix, we fixed it :)

                            Petra

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