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    Missing radar section

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    • T
      TeeFrix | Premium last edited by

      Wondering if anyone is able to respond to this?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @TeeFrix last edited by

        @TeeFrix Hello, thank you for reporting, we will look into it.

        1 Reply Last reply Reply Quote 0
        • T
          TeeFrix | Premium last edited by

          Have you looked into this yet? I just paid for a month upgrade and the same issue persists.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @TeeFrix last edited by

            @TeeFrix Hello, this issue is reported and it is on our to-do list.

            1 Reply Last reply Reply Quote 0
            • T
              TeeFrix | Premium last edited by

              OK, great, thank you!

              1 Reply Last reply Reply Quote 0
              • T
                TeeFrix | Premium last edited by

                @idefix37 @Korina @petra-pik So this has been three months now without any explanation or fix. Your banner says "premium subscribers will get premium technical support" and my monthly subscription is up for renewal soon - does that mean I'll now also get removed off your "to do list"? Why is this taking so long? I really want to stay optimistic that you'll actually do something about this issue because I do think your site/app is otherwise quite good.

                1 Reply Last reply Reply Quote 0
                • petra.pik
                  petra.pik last edited by petra.pik

                  Hello @TeeFrix, as my colleague mentioned above, it is on our to-do list. We are a small team and right now we are focused on the tasks that have a higher priority and bugs that are more severe.

                  Feedbacks from non-Premium users are not ignored. Premium users get more attention because thanks to them we will be able to pay our bills and continue developing Windy.

                  Thank you for your understanding.

                  T 1 Reply Last reply Reply Quote 2
                  • T
                    TeeFrix @petra.pik | Premium last edited by

                    @petra-pik OK, well, I'll keep up the subscription then with hopes that this gets resolved sooner than later. In the meantime, it's hard to recommend Windy to people when it's precipitating heavily and the app shows clear skies. I'm rooting for you though! Windy is my replacement for what WeatherUnderground used to be, but even better!

                    T 1 Reply Last reply Reply Quote 1
                    • T
                      TeeFrix @TeeFrix | Premium last edited by

                      @petra-pik The radar is working now! Was it something you guys fixed?

                      petra.pik 1 Reply Last reply Reply Quote 0
                      • petra.pik
                        petra.pik @TeeFrix last edited by

                        Hi @teefrix, we fixed it :)

                        1 Reply Last reply Reply Quote 1
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