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    Widget problems!

    Bug Reports
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    • N
      Narcis1979 last edited by

      After the last update, the widget on the screen disappeared. Why?

      H 1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik last edited by

        Hello @Narcis1979, how did the widget disappear? From the screen of the menu? We no longer have the smaller widget due to technical issues, maybe that is your case?

        1 Reply Last reply Reply Quote 1
        • H
          h3deraat @Narcis1979 | Premium last edited by h3deraat

          @Narcis1979 Same here!
          The big and small widget on the screen does not work any more (using One UI 2.5 android 10)

          petra.pik 1 Reply Last reply Reply Quote 0
          • petra.pik
            petra.pik @h3deraat last edited by petra.pik

            Hi @h3deraat, would you describe how it doesn't work? Is there any error message? What doesn't work – location, loading, etc.?
            You can post a screenshot here.

            H 2 Replies Last reply Reply Quote 0
            • H
              h3deraat @petra.pik | Premium last edited by

              It is the loading...
              Can't add a screenshot from my GSM.

              1 Reply Last reply Reply Quote 0
              • mcgon
                mcgon | Premium last edited by

                My widget works, but it only shows 4 days since the last update. It used to show 5 days. Is this by design?
                alt text

                1 Reply Last reply Reply Quote 1
                • H
                  h3deraat @petra.pik | Premium last edited by

                  @petra-pik i noticed that when i push the settings button on the widget and select 'update widget' the widget works for a moment. When i am browsing or using other apes and i return to the home screen, the widgets are often empty again.

                  1 Reply Last reply Reply Quote 0
                  • hcmagliano
                    hcmagliano last edited by

                    My widget is different from what it used to be. Before it showed 5 days. Now it shows only 3 days. Furthermore, it fails to update. Is shows that is updating in the upper right corner, but never stops. Only update if you click on "update widget".

                    petra.pik 1 Reply Last reply Reply Quote 0
                    • petra.pik
                      petra.pik last edited by

                      @h3deraat thank you for the additional info, we will look into that

                      H 1 Reply Last reply Reply Quote 1
                      • petra.pik
                        petra.pik @hcmagliano last edited by

                        Hello @hcmagliano we made some changes with the latest update. We are aware of the bug with the widget and working on it.

                        1 Reply Last reply Reply Quote 1
                        • H
                          h3deraat @petra.pik | Premium last edited by

                          @petra-pik do i get an update how i can solve this problem?

                          1 Reply Last reply Reply Quote 0
                          • petra.pik
                            petra.pik last edited by

                            Hi @h3deraat, first we have to solve the bug, then there will be a new version of the application available on App Store and Google Play.

                            1 Reply Last reply Reply Quote 1
                            • petra.pik
                              petra.pik last edited by

                              @Narcis1979 @h3deraat @hcmagliano, today we’ve released a new version of the application (26.1.6) which solves the widget issue.

                              Let me know in case the issue still persists.

                              H 1 Reply Last reply Reply Quote 0
                              • H
                                h3deraat @petra.pik | Premium last edited by

                                @petra-pik seems to be working again :)
                                Thanks!

                                1 Reply Last reply Reply Quote 1
                                • B
                                  BaldoP last edited by

                                  My widget was empty too for a week or more. Now it's working again but I'm not able to set the correct location. In the widget setting it allows only you choose: "My Current Location" but it's actually showing the forecast of another place. Can someone help me please?

                                  Thanks everybody!

                                  Korina 1 Reply Last reply Reply Quote 0
                                  • C
                                    complecz | Premium last edited by

                                    Same Problem here :-(
                                    Widget is totally bugged

                                    Korina 1 Reply Last reply Reply Quote 1
                                    • Korina
                                      Korina Administrator @BaldoP last edited by

                                      @BaldoP Hello, do you have any favorites saved in the app? Since widget will only allow you to choose different location from favorites.

                                      1 Reply Last reply Reply Quote 0
                                      • Korina
                                        Korina Administrator @complecz last edited by

                                        @complecz Hi, what issue do you have with widget?

                                        1 Reply Last reply Reply Quote 0
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