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    Widget problems!

    Scheduled Pinned Locked Moved Bug Reports
    18 Posts 8 Posters 5.0k Views 3 Watching
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    • petra.pikP Offline
      petra.pik
      last edited by

      Hello @Narcis1979, how did the widget disappear? From the screen of the menu? We no longer have the smaller widget due to technical issues, maybe that is your case?

      Petra

      1 Reply Last reply Reply Quote 1
      • H Offline
        h3deraat @Narcis1979
        last edited by h3deraat

        @Narcis1979 Same here!
        The big and small widget on the screen does not work any more (using One UI 2.5 android 10)

        petra.pikP 1 Reply Last reply Reply Quote 0
        • petra.pikP Offline
          petra.pik @h3deraat
          last edited by petra.pik

          Hi @h3deraat, would you describe how it doesn't work? Is there any error message? What doesn't work – location, loading, etc.?
          You can post a screenshot here.

          Petra

          H 2 Replies Last reply Reply Quote 0
          • H Offline
            h3deraat @petra.pik
            last edited by

            It is the loading...
            Can't add a screenshot from my GSM.

            1 Reply Last reply Reply Quote 0
            • mcgonM Offline
              mcgon | Premium
              last edited by

              My widget works, but it only shows 4 days since the last update. It used to show 5 days. Is this by design?
              alt text

              1 Reply Last reply Reply Quote 1
              • H Offline
                h3deraat @petra.pik
                last edited by

                @petra-pik i noticed that when i push the settings button on the widget and select 'update widget' the widget works for a moment. When i am browsing or using other apes and i return to the home screen, the widgets are often empty again.

                1 Reply Last reply Reply Quote 0
                • hcmaglianoH Offline
                  hcmagliano | Premium
                  last edited by

                  My widget is different from what it used to be. Before it showed 5 days. Now it shows only 3 days. Furthermore, it fails to update. Is shows that is updating in the upper right corner, but never stops. Only update if you click on "update widget".

                  petra.pikP 1 Reply Last reply Reply Quote 0
                  • petra.pikP Offline
                    petra.pik
                    last edited by

                    @h3deraat thank you for the additional info, we will look into that

                    Petra

                    H 1 Reply Last reply Reply Quote 1
                    • petra.pikP Offline
                      petra.pik @hcmagliano
                      last edited by

                      Hello @hcmagliano we made some changes with the latest update. We are aware of the bug with the widget and working on it.

                      Petra

                      1 Reply Last reply Reply Quote 1
                      • H Offline
                        h3deraat @petra.pik
                        last edited by

                        @petra-pik do i get an update how i can solve this problem?

                        1 Reply Last reply Reply Quote 0
                        • petra.pikP Offline
                          petra.pik
                          last edited by

                          Hi @h3deraat, first we have to solve the bug, then there will be a new version of the application available on App Store and Google Play.

                          Petra

                          1 Reply Last reply Reply Quote 1
                          • petra.pikP Offline
                            petra.pik
                            last edited by

                            @Narcis1979 @h3deraat @hcmagliano, today we’ve released a new version of the application (26.1.6) which solves the widget issue.

                            Let me know in case the issue still persists.

                            Petra

                            H 1 Reply Last reply Reply Quote 0
                            • H Offline
                              h3deraat @petra.pik
                              last edited by

                              @petra-pik seems to be working again :)
                              Thanks!

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                BaldoP
                                last edited by

                                My widget was empty too for a week or more. Now it's working again but I'm not able to set the correct location. In the widget setting it allows only you choose: "My Current Location" but it's actually showing the forecast of another place. Can someone help me please?

                                Thanks everybody!

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • C Offline
                                  complecz | Premium
                                  last edited by

                                  Same Problem here :-(
                                  Widget is totally bugged

                                  KorinaK 1 Reply Last reply Reply Quote 1
                                  • KorinaK Offline
                                    Korina @BaldoP
                                    last edited by

                                    @BaldoP Hello, do you have any favorites saved in the app? Since widget will only allow you to choose different location from favorites.

                                    Korina

                                    1 Reply Last reply Reply Quote 0
                                    • KorinaK Offline
                                      Korina @complecz
                                      last edited by

                                      @complecz Hi, what issue do you have with widget?

                                      Korina

                                      1 Reply Last reply Reply Quote 0
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