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    Widget problems!

    Scheduled Pinned Locked Moved Bug Reports
    18 Posts 8 Posters 5.0k Views 3 Watching
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    • H Offline
      h3deraat @Narcis1979
      last edited by h3deraat

      @Narcis1979 Same here!
      The big and small widget on the screen does not work any more (using One UI 2.5 android 10)

      petra.pikP 1 Reply Last reply Reply Quote 0
      • petra.pikP Offline
        petra.pik @h3deraat
        last edited by petra.pik

        Hi @h3deraat, would you describe how it doesn't work? Is there any error message? What doesn't work – location, loading, etc.?
        You can post a screenshot here.

        Petra

        H 2 Replies Last reply Reply Quote 0
        • H Offline
          h3deraat @petra.pik
          last edited by

          It is the loading...
          Can't add a screenshot from my GSM.

          1 Reply Last reply Reply Quote 0
          • mcgonM Offline
            mcgon | Premium
            last edited by

            My widget works, but it only shows 4 days since the last update. It used to show 5 days. Is this by design?
            alt text

            1 Reply Last reply Reply Quote 1
            • H Offline
              h3deraat @petra.pik
              last edited by

              @petra-pik i noticed that when i push the settings button on the widget and select 'update widget' the widget works for a moment. When i am browsing or using other apes and i return to the home screen, the widgets are often empty again.

              1 Reply Last reply Reply Quote 0
              • hcmaglianoH Offline
                hcmagliano | Premium
                last edited by

                My widget is different from what it used to be. Before it showed 5 days. Now it shows only 3 days. Furthermore, it fails to update. Is shows that is updating in the upper right corner, but never stops. Only update if you click on "update widget".

                petra.pikP 1 Reply Last reply Reply Quote 0
                • petra.pikP Offline
                  petra.pik
                  last edited by

                  @h3deraat thank you for the additional info, we will look into that

                  Petra

                  H 1 Reply Last reply Reply Quote 1
                  • petra.pikP Offline
                    petra.pik @hcmagliano
                    last edited by

                    Hello @hcmagliano we made some changes with the latest update. We are aware of the bug with the widget and working on it.

                    Petra

                    1 Reply Last reply Reply Quote 1
                    • H Offline
                      h3deraat @petra.pik
                      last edited by

                      @petra-pik do i get an update how i can solve this problem?

                      1 Reply Last reply Reply Quote 0
                      • petra.pikP Offline
                        petra.pik
                        last edited by

                        Hi @h3deraat, first we have to solve the bug, then there will be a new version of the application available on App Store and Google Play.

                        Petra

                        1 Reply Last reply Reply Quote 1
                        • petra.pikP Offline
                          petra.pik
                          last edited by

                          @Narcis1979 @h3deraat @hcmagliano, today we’ve released a new version of the application (26.1.6) which solves the widget issue.

                          Let me know in case the issue still persists.

                          Petra

                          H 1 Reply Last reply Reply Quote 0
                          • H Offline
                            h3deraat @petra.pik
                            last edited by

                            @petra-pik seems to be working again :)
                            Thanks!

                            1 Reply Last reply Reply Quote 1
                            • B Offline
                              BaldoP
                              last edited by

                              My widget was empty too for a week or more. Now it's working again but I'm not able to set the correct location. In the widget setting it allows only you choose: "My Current Location" but it's actually showing the forecast of another place. Can someone help me please?

                              Thanks everybody!

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • C Offline
                                complecz | Premium
                                last edited by

                                Same Problem here :-(
                                Widget is totally bugged

                                KorinaK 1 Reply Last reply Reply Quote 1
                                • KorinaK Offline
                                  Korina @BaldoP
                                  last edited by

                                  @BaldoP Hello, do you have any favorites saved in the app? Since widget will only allow you to choose different location from favorites.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
                                  • KorinaK Offline
                                    Korina @complecz
                                    last edited by

                                    @complecz Hi, what issue do you have with widget?

                                    Korina

                                    1 Reply Last reply Reply Quote 0
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