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    • jimi dog
      jimi dog last edited by

      俺もだ!何とかしてもらわないと。

      1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik last edited by petra.pik

        Hello @cttommasi73, thank you for supporting us by subscribing to Windy Premium! @jimi-dog, we are aware of this bug and working on it.

        1 Reply Last reply Reply Quote 0
        • petra.pik
          petra.pik last edited by

          @cttommasi73, today we’ve released a new version of the application (26.1.6) which solves the widget issue.

          Let me know in case the issue still persists.

          1 Reply Last reply Reply Quote 0
          • C
            complecz | Premium last edited by

            Hello,
            I'm running version 26.1.8. Since update to Android 10 the widget doesn't update my current location correctly.
            I'm living in Germany, some mornings it shows London (?!) weather data.

            The update only works, if i trigger it manually from widget settings.

            I realized when configuring gps access for windy app, I only see two options: "deny" or "when app is in use".
            Maybe this affects updating of the current location. For other apps I can also select access to gps pos anytime.
            It seems like windy doesn't request this option.

            1 Reply Last reply Reply Quote 1
            • petra.pik
              petra.pik last edited by

              Hello @complecz, thank you for your feedback and additional information. We are currently looking into this issue.

              1 Reply Last reply Reply Quote 0
              • C
                complecz | Premium last edited by complecz

                Hello @petra-pik ,
                I'm running version 26.1.10 but it's still not working properly.
                However the behaviour has changed:
                Instead of showing the wrong location in the morning, now an error message like "location could not be detected" shows in the widget. Even if the location in the evening before was absolutely correct and the phone wasn't touched all night. Entering settings and hitting the update button fixes this issue for the next few hours.

                Android still doesn't offer the option to grant windy location access any time.

                This was working for so long just perfect and now the widget produces so many problems ?!

                1 Reply Last reply Reply Quote 1
                • petra.pik
                  petra.pik last edited by

                  Hello @complecz, thank you for the additional information. We are working on it.

                  1 Reply Last reply Reply Quote 1
                  • C
                    complecz | Premium last edited by

                    Hello @petra-pik ,
                    I just received the latest udpdate to version 27.1.2 and it just got worse.

                    The widget lost the location after just some hours in the middle of the day.
                    The new position was detected as Zürich, which is about 300km away from my actual location...

                    Fix like always, is a manual location update in the widget. At least for the next few hours.
                    Can it be so hard to read out a reliable location from gps-provider?!

                    Korina 1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @complecz last edited by Korina

                      @complecz Hello, thank you for your reports.

                      With the manual refresh, do you mean that you only tap on the refresh icon or you also open the app itself?

                      1 Reply Last reply Reply Quote 0
                      • C
                        complecz | Premium last edited by

                        Hello @Korina

                        1. click on the settings-gear in the lower right corner of the widget
                        2. click on "update widget"

                        this updates the location correclty. all within an second. it just doesn't last very long. seems like the widget grabs a wrong position every time it tries to update by itself...

                        1 Reply Last reply Reply Quote 0
                        • MilkoOk
                          MilkoOk last edited by

                          Same issue here.

                          Latest public app version on S9 with updated Android.
                          After few refresh autocycles radar widget picks up location by IP although in settings on app and web it's set to do so by GPS.
                          If I tap refresh it will update radar graphics but not location in 98% of the time.
                          Sometimes taping on refresh will change location from actual GPS to random IP 250km away.

                          However, if I tap on the gear and choose "Update Widget" it never fails on GPS location.

                          Hope this helps and thanks for a great app and service.

                          Korina 1 Reply Last reply Reply Quote 0
                          • C
                            complecz | Premium last edited by

                            @Korina,
                            @MilkoOk is making a good point here! I'm using a VPN client that terminates in Zürich! So if the widget takes the IP-address instead of GPS-location as position-source, this explains all the problems.

                            1 Reply Last reply Reply Quote 0
                            • Korina
                              Korina Administrator @MilkoOk last edited by

                              @MilkoOk Hello, I have few questions.
                              What do you mean by "tapping on gear"? Is it different option than tapping on "Update widget"?
                              Furthermore, how do you know, the widget picks up the location by IP address?

                              MilkoOk 2 Replies Last reply Reply Quote 0
                              • MilkoOk
                                MilkoOk @Korina last edited by MilkoOk

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • MilkoOk
                                  MilkoOk @Korina last edited by

                                  @Korina Hi there.

                                  Upper right corner has "refresh arrows" button and lower right has "settings gear". That's the one you need to tap to be able to access "Update Widget" button.

                                  I'm not using VPN and I travel quite a bit.
                                  My cellphone provider uses dynamic IP assigned addresses so one day it will show me 600km away, next 100km and next 200km.
                                  That's why I have it set in app and browser to use GPS only, and on auto refresh or tapped refresh it doesn't for whatever reason.

                                  Thanks

                                  Korina 1 Reply Last reply Reply Quote 1
                                  • C
                                    complecz | Premium last edited by

                                    Now it put me to london, vpn is connected to Switzerland.
                                    I dont think its ip address related

                                    1 Reply Last reply Reply Quote 1
                                    • Korina
                                      Korina Administrator @MilkoOk last edited by

                                      @MilkoOk @complecz Hello, thank you for the details. I will report this to our development team and we will try to look into it.

                                      MilkoOk 1 Reply Last reply Reply Quote 1
                                      • MilkoOk
                                        MilkoOk @Korina last edited by

                                        @korina Disappointing to see yet another app update without addressing location permissions on Android.

                                        By now, there were multiple posts pointing out the inability to give permission to the app to have access to location not only "when using the app" but "all the time" which seems to be the root of a problem for people that have chosen to use GPS as startup location on their widgets.

                                        In any case, Happy New Year :)

                                        1 Reply Last reply Reply Quote 1
                                        • C
                                          complecz | Premium last edited by complecz

                                          @Korina
                                          Hi,
                                          with update 27.3.1 the location loss doesn't occur anymore on my phone - only problem is, it seems you've achieved this by blocking any updates of the widget facepalm :-)

                                          In short: Location stays in the right place, but timeframe doesn't get any updates => Today is Thursday, widget still shows Wednesdays weather data.
                                          Windy has permission to run in background, plus this problem occured only with the latest update.

                                          .Anyway, I wish you a good start in 2021 combined with the hope, that you are able to assign this bug to a really gifted programmer in 2021.

                                          This widget is a showcase to your app, not being able to fix this bug for months is just sad :-(

                                          UPDATE
                                          Just rebooted my phone, afterwards the widget came up again with the right location, followed 30secs later by a totally messed up position. "Schlieren" which is hundreds of kilometers away from where I'm right now. That's where my VPN terminates. It has nothing in common with my GPS pos.
                                          Boot => GPS pos => 30 secs => VPN pos without any further updates.
                                          I've turned off Google location accuracy in my settings, without any change in this behaviour.
                                          So overall, the latest update made the problem even worse.

                                          Korina 1 Reply Last reply Reply Quote 0
                                          • Korina
                                            Korina Administrator @complecz last edited by

                                            @complecz Thank you for the explanation of your problem. Using VPN can affect the position. Did you try to turn it off?

                                            C 1 Reply Last reply Reply Quote 0
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