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    • Korina
      Korina Administrator @complecz last edited by Korina

      @complecz Hello, thank you for your reports.

      With the manual refresh, do you mean that you only tap on the refresh icon or you also open the app itself?

      1 Reply Last reply Reply Quote 0
      • C
        complecz | Premium last edited by

        Hello @Korina

        1. click on the settings-gear in the lower right corner of the widget
        2. click on "update widget"

        this updates the location correclty. all within an second. it just doesn't last very long. seems like the widget grabs a wrong position every time it tries to update by itself...

        1 Reply Last reply Reply Quote 0
        • MilkoOk
          MilkoOk last edited by

          Same issue here.

          Latest public app version on S9 with updated Android.
          After few refresh autocycles radar widget picks up location by IP although in settings on app and web it's set to do so by GPS.
          If I tap refresh it will update radar graphics but not location in 98% of the time.
          Sometimes taping on refresh will change location from actual GPS to random IP 250km away.

          However, if I tap on the gear and choose "Update Widget" it never fails on GPS location.

          Hope this helps and thanks for a great app and service.

          Korina 1 Reply Last reply Reply Quote 0
          • C
            complecz | Premium last edited by

            @Korina,
            @MilkoOk is making a good point here! I'm using a VPN client that terminates in Zürich! So if the widget takes the IP-address instead of GPS-location as position-source, this explains all the problems.

            1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @MilkoOk last edited by

              @MilkoOk Hello, I have few questions.
              What do you mean by "tapping on gear"? Is it different option than tapping on "Update widget"?
              Furthermore, how do you know, the widget picks up the location by IP address?

              MilkoOk 2 Replies Last reply Reply Quote 0
              • MilkoOk
                MilkoOk @Korina last edited by MilkoOk

                This post is deleted!
                1 Reply Last reply Reply Quote 0
                • MilkoOk
                  MilkoOk @Korina last edited by

                  @Korina Hi there.

                  Upper right corner has "refresh arrows" button and lower right has "settings gear". That's the one you need to tap to be able to access "Update Widget" button.

                  I'm not using VPN and I travel quite a bit.
                  My cellphone provider uses dynamic IP assigned addresses so one day it will show me 600km away, next 100km and next 200km.
                  That's why I have it set in app and browser to use GPS only, and on auto refresh or tapped refresh it doesn't for whatever reason.

                  Thanks

                  Korina 1 Reply Last reply Reply Quote 1
                  • C
                    complecz | Premium last edited by

                    Now it put me to london, vpn is connected to Switzerland.
                    I dont think its ip address related

                    1 Reply Last reply Reply Quote 1
                    • Korina
                      Korina Administrator @MilkoOk last edited by

                      @MilkoOk @complecz Hello, thank you for the details. I will report this to our development team and we will try to look into it.

                      MilkoOk 1 Reply Last reply Reply Quote 1
                      • MilkoOk
                        MilkoOk @Korina last edited by

                        @korina Disappointing to see yet another app update without addressing location permissions on Android.

                        By now, there were multiple posts pointing out the inability to give permission to the app to have access to location not only "when using the app" but "all the time" which seems to be the root of a problem for people that have chosen to use GPS as startup location on their widgets.

                        In any case, Happy New Year :)

                        1 Reply Last reply Reply Quote 1
                        • C
                          complecz | Premium last edited by complecz

                          @Korina
                          Hi,
                          with update 27.3.1 the location loss doesn't occur anymore on my phone - only problem is, it seems you've achieved this by blocking any updates of the widget facepalm :-)

                          In short: Location stays in the right place, but timeframe doesn't get any updates => Today is Thursday, widget still shows Wednesdays weather data.
                          Windy has permission to run in background, plus this problem occured only with the latest update.

                          .Anyway, I wish you a good start in 2021 combined with the hope, that you are able to assign this bug to a really gifted programmer in 2021.

                          This widget is a showcase to your app, not being able to fix this bug for months is just sad :-(

                          UPDATE
                          Just rebooted my phone, afterwards the widget came up again with the right location, followed 30secs later by a totally messed up position. "Schlieren" which is hundreds of kilometers away from where I'm right now. That's where my VPN terminates. It has nothing in common with my GPS pos.
                          Boot => GPS pos => 30 secs => VPN pos without any further updates.
                          I've turned off Google location accuracy in my settings, without any change in this behaviour.
                          So overall, the latest update made the problem even worse.

                          Korina 1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @complecz last edited by

                            @complecz Thank you for the explanation of your problem. Using VPN can affect the position. Did you try to turn it off?

                            C 1 Reply Last reply Reply Quote 0
                            • C
                              complecz @Korina | Premium last edited by

                              @korina
                              Sorry, but I won't turn off my VPN connection, because you're not able to fix this bug. And I guess, I'm not the only person using VPN and windy. You can't seriously suggest, that every VPN-user switches off his VPN connection?!

                              Any other location-based app that depends on gps, is working just fine, with VPN turned on!

                              It's possible, that an active VPN connection may lead to a slightly different behaviour of the location api in android and that it needs to be handled in the right way. However, like I stated before, every other app on my phone is just working fine except windy...

                              So again, please assign this bug to a competent programmer, who knows what he's doing and it will be fixed in a minute.

                              1 Reply Last reply Reply Quote 0
                              • kondrich
                                kondrich | Premium last edited by kondrich

                                I am experiencing the same problems on my Android 10 smartphone and tablet. I am always getting wileather data in the widget from locations I have been last week. I am at home since Saturday in the evening, but it displays current weather forecast for old positions again after auto-refreshes of the widget.
                                I am using Windy app version 27.3.1.

                                I am not using a VPN service exiting there. I am just using Blokada that utilizes a local VPN to provide ad/tracker blocking.

                                Korina 1 Reply Last reply Reply Quote 0
                                • Korina
                                  Korina Administrator @kondrich last edited by Korina

                                  @kondrich @complecz Hello, as mentioned above, our development team knows about this issue and we are trying to resolve it. However since it is quite a complex task, it may take some time. Thank you for your patience.

                                  MilkoOk 1 Reply Last reply Reply Quote 0
                                  • MilkoOk
                                    MilkoOk @Korina last edited by

                                    @korina yet another update and Windy on Android only has permission to use location when using the app :(

                                    Korina C 2 Replies Last reply Reply Quote 0
                                    • Korina
                                      Korina Administrator @MilkoOk last edited by

                                      @milkook We are working on this issue, thank you.

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        complecz @MilkoOk | Premium last edited by

                                        @milkook @Korina
                                        Yep, another update - still not working. After 15 mins it set my position to london, which is about 5oo km away from where i am.
                                        I guess covid will be fixed, before this bug gets solved. :-(

                                        Korina 1 Reply Last reply Reply Quote 0
                                        • Korina
                                          Korina Administrator @complecz last edited by

                                          @complecz Hello, we plan to focus on this bug more these days, so there should be a visible progress soon.

                                          MilkoOk C 2 Replies Last reply Reply Quote 0
                                          • MilkoOk
                                            MilkoOk @Korina last edited by

                                            @korina latest update didn't fix it either :(

                                            Thanks for your efforts!

                                            1 Reply Last reply Reply Quote 0
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