Location finding error + widget only shows 3 days not 5
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Hello @mcgon, thank you for your report. This is a bug we are currently working on.
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@mcgon, today we’ve released a new version of the application (26.1.6) which solves the widget issue.
Let me know in case the issue still persists.
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Hi Petra,
The issue persists. I am using Android 11 and also ExpressVpn. This issue did not occur previously and my location was always correct when the widget was set to "my current location". Now however it detects the VPN location not my real location or network based location.Edit: I've completely removed app and clean installed and set widget again. I'll see if it made any difference and update shortly.
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@mcgon we are aware of this issue and will be releasing a new version in the following day. We are sorry for the possible inconvenience.
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No a problem at all Petra. I'm happy to provide feedback to make this brilliant app even better. Thanks for your reply.
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@petra-pik I see when I installing the app, and app asking for access to location, only option is "location when app open/using" other app has the option "always" can this affect the problem with the issue for the location error...
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Yes it may be an Android 11 issue. It persists for me even after recent updates. My location shows up as city of London in the widget but in in Ireland. My VPN is in London though. Was not an issue before Android 11.
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@toyotaist thank you for the suggestion, we will investigate it
@mcgon this occurred for users who have older versions of Android as well, it is a bug in the widget.Thank you for your feedback.
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Thank you for your continued efforts guys. I just wanted to update as I bought a new phone.
I bought a new Pixel 5 today running latest stock android.
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The location issue still persists. I'm sure you are working on it - but just wanted to mention it as it;s been a few weeks.
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The widget now only shows me 3 days! It used to show 5 days on the Pixel 2 - then it reduced to 4 days on the Pixel 2 after an update. Now on the Pixel 5 it only shows 3 days? :( See my image attached. Is this issue being worked on too? I'm a premium user of the app and love it - keep up the great work!
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Is it possible to sign up to follow progress on ongoing issues like the location / widget issues?
They've made the app mostly unusable in recent weeks so I am following with interest so I can test any fixes as they are released.thanks
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Ah.. I see from another thread the location issue is still being worked on as of now 19th Oct 11:15am UTC. Thanks.
I don't see any update on the widget UI issue however? When I add the widget to my new Pixel 5 phone, I can only expand it to see 3 days as per screenshot. this should be 4 (like my pixel 2 with same 1080 width resolution) or 5 days like it used to be?
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Hello @mcgon, thank you for the additional info. We haven't solved the widget issue nor do we have a bug repairs/new features schedule available to share.
The solution for both of these issues is still in progress.
We are sorry for the possible inconvenience, thank you for your understanding.
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The UI is now fixed in latest release. I get to see 5 days in the widget on my pixel 5 now. Thanks guys.
Location appears fixed too although I've not tested that long enough yet.
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@mcgon Hi, we are glad it is fixed now!
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Looks like the location issue is fixed too. I've not seen it since the last app update. Thank you all for the great work here. 😍
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Seeing my location in Widget change to random places again. London. Seattle. etc.
not sure. Seemed to work fine for the past while. -
@mcgon Hello, sorry to hear that, it is an ongoing problem, we will try to fix this.
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Hello!
Let me share my experience also. I am from Koper, Slovenia. My widget always shows the weather in Neuhaus Am Klausenbach, Austria. When I click on the cog and "update widget" it switches to my hometown, but just for a short period of time... After minutes I get the Austrian forecast again.
My question is: how do you pronounce Neuhaus Am Klausenbach? -
Hello @Thomy, have you previously allowed the application to use your location? (Can be found in your Settings.)
What option have you set in the widget regarding the location? Use GPS or you set your hometown?
What version of the application (Menu, scroll down to check it) and operating system do you have? -
Hi @petra-pik
The behavior I see is the same as @Thomy . However, I am in Dublin, and my location keeps reverting to London. When I click refresh on widget, it finds my local location correctly, but it resets to London after a while. Here is the information you asked for - hopefully it helps.
Version of app: 27.0102
Version of Android: 11 - Build RD1A.201105.003.B1
Android permissions: Location - 'Only while app is in use' (this is the only setting I can choose from Android app info page other than 'Ask every time' or 'Deny')
Widget Location setting - {My Current Location}
App Location setting - Start-up location: Use GPS
