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    Location finding error + widget only shows 3 days not 5

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    • petra.pik
      petra.pik last edited by

      @toyotaist thank you for the suggestion, we will investigate it
      @mcgon this occurred for users who have older versions of Android as well, it is a bug in the widget.

      Thank you for your feedback.

      Petra

      1 Reply Last reply Reply Quote 1
      • mcgon
        mcgon | Premium last edited by

        Thank you for your continued efforts guys. I just wanted to update as I bought a new phone.

        I bought a new Pixel 5 today running latest stock android.

        1. The location issue still persists. I'm sure you are working on it - but just wanted to mention it as it;s been a few weeks.

        2. The widget now only shows me 3 days! It used to show 5 days on the Pixel 2 - then it reduced to 4 days on the Pixel 2 after an update. Now on the Pixel 5 it only shows 3 days? :( See my image attached. Is this issue being worked on too? I'm a premium user of the app and love it - keep up the great work!

        Capture.JPG

        mcgon 1 Reply Last reply Reply Quote 0
        • mcgon
          mcgon @mcgon | Premium last edited by

          Is it possible to sign up to follow progress on ongoing issues like the location / widget issues?
          They've made the app mostly unusable in recent weeks so I am following with interest so I can test any fixes as they are released.

          thanks

          1 Reply Last reply Reply Quote 0
          • mcgon
            mcgon | Premium last edited by mcgon

            Ah.. I see from another thread the location issue is still being worked on as of now 19th Oct 11:15am UTC. Thanks.

            I don't see any update on the widget UI issue however? When I add the widget to my new Pixel 5 phone, I can only expand it to see 3 days as per screenshot. this should be 4 (like my pixel 2 with same 1080 width resolution) or 5 days like it used to be?

            1 Reply Last reply Reply Quote 0
            • petra.pik
              petra.pik last edited by

              Hello @mcgon, thank you for the additional info. We haven't solved the widget issue nor do we have a bug repairs/new features schedule available to share.

              The solution for both of these issues is still in progress.

              We are sorry for the possible inconvenience, thank you for your understanding.

              Petra

              1 Reply Last reply Reply Quote 1
              • mcgon
                mcgon | Premium last edited by

                The UI is now fixed in latest release. I get to see 5 days in the widget on my pixel 5 now. Thanks guys.
                Location appears fixed too although I've not tested that long enough yet.

                alt text

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @mcgon last edited by

                  @mcgon Hi, we are glad it is fixed now!

                  Korina

                  1 Reply Last reply Reply Quote 1
                  • mcgon
                    mcgon | Premium last edited by mcgon

                    Looks like the location issue is fixed too. I've not seen it since the last app update. Thank you all for the great work here. 😍

                    1 Reply Last reply Reply Quote 1
                    • mcgon
                      mcgon | Premium last edited by

                      Seeing my location in Widget change to random places again. London. Seattle. etc.
                      not sure. Seemed to work fine for the past while.

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @mcgon last edited by

                        @mcgon Hello, sorry to hear that, it is an ongoing problem, we will try to fix this.

                        Korina

                        1 Reply Last reply Reply Quote 1
                        • T
                          Thomy last edited by Thomy

                          Hello!
                          Let me share my experience also. I am from Koper, Slovenia. My widget always shows the weather in Neuhaus Am Klausenbach, Austria. When I click on the cog and "update widget" it switches to my hometown, but just for a short period of time... After minutes I get the Austrian forecast again.
                          My question is: how do you pronounce Neuhaus Am Klausenbach?

                          1 Reply Last reply Reply Quote 2
                          • petra.pik
                            petra.pik last edited by

                            Hello @Thomy, have you previously allowed the application to use your location? (Can be found in your Settings.)
                            What option have you set in the widget regarding the location? Use GPS or you set your hometown?
                            What version of the application (Menu, scroll down to check it) and operating system do you have?

                            Petra

                            1 Reply Last reply Reply Quote 0
                            • mcgon
                              mcgon | Premium last edited by mcgon

                              Hi @petra-pik

                              The behavior I see is the same as @Thomy . However, I am in Dublin, and my location keeps reverting to London. When I click refresh on widget, it finds my local location correctly, but it resets to London after a while. Here is the information you asked for - hopefully it helps.

                              Version of app: 27.0102
                              Version of Android: 11 - Build RD1A.201105.003.B1
                              Android permissions: Location - 'Only while app is in use' (this is the only setting I can choose from Android app info page other than 'Ask every time' or 'Deny')
                              Widget Location setting - {My Current Location}
                              App Location setting - Start-up location: Use GPS

                              1 Reply Last reply Reply Quote 0
                              • petra.pik
                                petra.pik last edited by

                                Hi @mcgon, thank you for the additional information. We are aware of this bug and working on it.

                                Petra

                                1 Reply Last reply Reply Quote 1
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