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    Location finding error + widget only shows 3 days not 5

    Scheduled Pinned Locked Moved Bug Reports
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    • mcgonM Offline
      mcgon @mcgon | Premium
      last edited by

      Is it possible to sign up to follow progress on ongoing issues like the location / widget issues?
      They've made the app mostly unusable in recent weeks so I am following with interest so I can test any fixes as they are released.

      thanks

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      • mcgonM Offline
        mcgon | Premium
        last edited by mcgon

        Ah.. I see from another thread the location issue is still being worked on as of now 19th Oct 11:15am UTC. Thanks.

        I don't see any update on the widget UI issue however? When I add the widget to my new Pixel 5 phone, I can only expand it to see 3 days as per screenshot. this should be 4 (like my pixel 2 with same 1080 width resolution) or 5 days like it used to be?

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        • petra.pikP Offline
          petra.pik
          last edited by

          Hello @mcgon, thank you for the additional info. We haven't solved the widget issue nor do we have a bug repairs/new features schedule available to share.

          The solution for both of these issues is still in progress.

          We are sorry for the possible inconvenience, thank you for your understanding.

          Petra

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          • mcgonM Offline
            mcgon | Premium
            last edited by

            The UI is now fixed in latest release. I get to see 5 days in the widget on my pixel 5 now. Thanks guys.
            Location appears fixed too although I've not tested that long enough yet.

            alt text

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK Offline
              Korina @mcgon
              last edited by

              @mcgon Hi, we are glad it is fixed now!

              Korina

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              • mcgonM Offline
                mcgon | Premium
                last edited by mcgon

                Looks like the location issue is fixed too. I've not seen it since the last app update. Thank you all for the great work here. 😍

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                • mcgonM Offline
                  mcgon | Premium
                  last edited by

                  Seeing my location in Widget change to random places again. London. Seattle. etc.
                  not sure. Seemed to work fine for the past while.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @mcgon
                    last edited by

                    @mcgon Hello, sorry to hear that, it is an ongoing problem, we will try to fix this.

                    Korina

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                    • T Offline
                      Thomy
                      last edited by Thomy

                      Hello!
                      Let me share my experience also. I am from Koper, Slovenia. My widget always shows the weather in Neuhaus Am Klausenbach, Austria. When I click on the cog and "update widget" it switches to my hometown, but just for a short period of time... After minutes I get the Austrian forecast again.
                      My question is: how do you pronounce Neuhaus Am Klausenbach?

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                      • petra.pikP Offline
                        petra.pik
                        last edited by

                        Hello @Thomy, have you previously allowed the application to use your location? (Can be found in your Settings.)
                        What option have you set in the widget regarding the location? Use GPS or you set your hometown?
                        What version of the application (Menu, scroll down to check it) and operating system do you have?

                        Petra

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                        • mcgonM Offline
                          mcgon | Premium
                          last edited by mcgon

                          Hi @petra-pik

                          The behavior I see is the same as @Thomy . However, I am in Dublin, and my location keeps reverting to London. When I click refresh on widget, it finds my local location correctly, but it resets to London after a while. Here is the information you asked for - hopefully it helps.

                          Version of app: 27.0102
                          Version of Android: 11 - Build RD1A.201105.003.B1
                          Android permissions: Location - 'Only while app is in use' (this is the only setting I can choose from Android app info page other than 'Ask every time' or 'Deny')
                          Widget Location setting - {My Current Location}
                          App Location setting - Start-up location: Use GPS

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                          • petra.pikP Offline
                            petra.pik
                            last edited by

                            Hi @mcgon, thank you for the additional information. We are aware of this bug and working on it.

                            Petra

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