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    Location finding error + widget only shows 3 days not 5

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    • mcgonM Offline
      mcgon | Premium
      last edited by mcgon

      Ah.. I see from another thread the location issue is still being worked on as of now 19th Oct 11:15am UTC. Thanks.

      I don't see any update on the widget UI issue however? When I add the widget to my new Pixel 5 phone, I can only expand it to see 3 days as per screenshot. this should be 4 (like my pixel 2 with same 1080 width resolution) or 5 days like it used to be?

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      • petra.pikP Offline
        petra.pik
        last edited by

        Hello @mcgon, thank you for the additional info. We haven't solved the widget issue nor do we have a bug repairs/new features schedule available to share.

        The solution for both of these issues is still in progress.

        We are sorry for the possible inconvenience, thank you for your understanding.

        Petra

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        • mcgonM Offline
          mcgon | Premium
          last edited by

          The UI is now fixed in latest release. I get to see 5 days in the widget on my pixel 5 now. Thanks guys.
          Location appears fixed too although I've not tested that long enough yet.

          alt text

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @mcgon
            last edited by

            @mcgon Hi, we are glad it is fixed now!

            Korina

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            • mcgonM Offline
              mcgon | Premium
              last edited by mcgon

              Looks like the location issue is fixed too. I've not seen it since the last app update. Thank you all for the great work here. 😍

              1 Reply Last reply Reply Quote 1
              • mcgonM Offline
                mcgon | Premium
                last edited by

                Seeing my location in Widget change to random places again. London. Seattle. etc.
                not sure. Seemed to work fine for the past while.

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @mcgon
                  last edited by

                  @mcgon Hello, sorry to hear that, it is an ongoing problem, we will try to fix this.

                  Korina

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                  • T Offline
                    Thomy
                    last edited by Thomy

                    Hello!
                    Let me share my experience also. I am from Koper, Slovenia. My widget always shows the weather in Neuhaus Am Klausenbach, Austria. When I click on the cog and "update widget" it switches to my hometown, but just for a short period of time... After minutes I get the Austrian forecast again.
                    My question is: how do you pronounce Neuhaus Am Klausenbach?

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                    • petra.pikP Offline
                      petra.pik
                      last edited by

                      Hello @Thomy, have you previously allowed the application to use your location? (Can be found in your Settings.)
                      What option have you set in the widget regarding the location? Use GPS or you set your hometown?
                      What version of the application (Menu, scroll down to check it) and operating system do you have?

                      Petra

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                      • mcgonM Offline
                        mcgon | Premium
                        last edited by mcgon

                        Hi @petra-pik

                        The behavior I see is the same as @Thomy . However, I am in Dublin, and my location keeps reverting to London. When I click refresh on widget, it finds my local location correctly, but it resets to London after a while. Here is the information you asked for - hopefully it helps.

                        Version of app: 27.0102
                        Version of Android: 11 - Build RD1A.201105.003.B1
                        Android permissions: Location - 'Only while app is in use' (this is the only setting I can choose from Android app info page other than 'Ask every time' or 'Deny')
                        Widget Location setting - {My Current Location}
                        App Location setting - Start-up location: Use GPS

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                        • petra.pikP Offline
                          petra.pik
                          last edited by

                          Hi @mcgon, thank you for the additional information. We are aware of this bug and working on it.

                          Petra

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