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    Glitch when customising colors

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    • rtindallR
      rtindall | Premium
      last edited by

      I am again having trouble with glitching when trying to customise colour scale this time temp.

      The system will not display the temp colour customisation page and get stuck on whichever customisation I try to enter from.

      This is occurring across 3 devices including the iPad app. I have also cleared all browsing type information to rule out a glitch due to this. I also have the error code in the error section of the site.

      {
      "timestamp": 1600205030770,
      "runningMs": 1866,
      "type": "user",
      "module": "Evented",
      "msg": "Failed to call color2_temp: Cannot read property '0' of undefined",
      "url": "https://www.windy.com/-Weather-radar-radar?radar,-34.201,142.123,5",
      "ver": "26.1.6",
      "target": "index",
      "stack": "TypeError: Cannot read property '0' of undefined
      at Object.createGradientArray (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:2523)
      at Object.getColor (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:3438)
      at Object.forceGetColor (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:902)
      at Object.colorChanged (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:642)
      at Object.emit (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:16:372)
      at u (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:52:1333)
      at Object.d [as set] (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:52:975)
      at https://www.windy.com/v/26.1.6.ind.e9c0/index.js:62:590
      at https://www.windy.com/v/26.1.6.ind.e9c0/index.js:62:682",
      "deviceID": "7da71b70-ead3-c460-c3bb-a103ce9eb6a3",
      "error": " {
      "stack": "TypeError: Cannot read property '0' of undefined
      at Object.createGradientArray (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:2523)
      at Object.getColor (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:3438)
      at Object.forceGetColor (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:902)
      at Object.colorChanged (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:35:642)
      at Object.emit (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:16:372)
      at u (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:52:1333)
      at Object.d [as set] (https://www.windy.com/v/26.1.6.ind.e9c0/index.js:52:975)
      at https://www.windy.com/v/26.1.6.ind.e9c0/index.js:62:590
      at https://www.windy.com/v/26.1.6.ind.e9c0/index.js:62:682",
      "message": "Cannot read property '0' of undefined"
      }",
      "isOnline": true,
      "latestBcast": "notifications: changed (346ms ago at 1600205030424)
      bcast: notificationsAvailable (346ms ago at 1600205030424)
      bcast: redrawFinished (220ms ago at 1600205030550)
      bcast: settingsStored (156ms ago at 1600205030614)
      store: color2_temp (0ms ago at 1600205030770)",
      "sessionName": "au-rtindall",
      "sessionCounter": 214,
      "lang": "en",
      "retina": false,
      "size": "1920x1080",
      "glParticles": false,
      "platform": "desktop",
      "errorID": "failed-to-call-color2-temp-cannot-read-property-0-of-unde"
      }

      How do we fix?

      1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik
        last edited by

        Hello @rtindall, would you also attach a screenshot and describe how does the map behaves when you try to customize the colors?

        I would also recommend clearing your browser local storage.

        Petra

        1 Reply Last reply Reply Quote 0
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